What is a thin file? A thin file is basically just that – the “file” or information on a particular individual is thin or rather, lacking sufficient credit history. Typically, this could mean that the individual is young, as they … Continue reading
Identity verification solutions are just as important in a call-center environment as they are online. Delivering a satisfying customer experience on the phone can be a make-or-break opportunity for many organizations. Whether companies are dealing with new or existing customers, … Continue reading
Organizations have long followed a variety of risk management practices in order to keep costs down, protect their business from fraud and maintain compliance with an assortment of different rules & regulations including CIP (Customer Identification Program) and Know Your … Continue reading
Great news! We were selected to demo our innovative solution, ExpectID Enterprise at the FinovateFall 2012 show in New York. We will have 7 minutes to show how the next generation in KBA helps the financial world. Here’s the boilerplate … Continue reading
If you haven’t read How Apple and Amazon Security Flaws Led to My Epic Hacking from Wired author Mat Honan, you must. It’s a frightening tale of just how easily a hacker can orchestrate an account take over on multiple … Continue reading
We recently released another short animated video. This one explains dynamic knowledge based authentication, or KBA for short. Some people call this kind of a solution an out-of-wallet question solution. We just call it, ExpectID IQ. Enjoy! //
I want to help clear up some confusion in the market about the updated FFIEC guidelines as they relate to out of wallet challenge questions. Here are terms (and their origins) that you might hear in reference to out of … Continue reading
After almost 6 months the long anticipated FFIEC guidelines update has been issued. And as suspected, shared secret questions (What’s your mother’s maiden name? What’s your favorite food?) are not enough anymore. Banks should deploy out-of-wallet technologies (aka dynamic knowledge … Continue reading
Let’s hope so. For awhile this blog has relayed the dangers of using shared secret questions as a means of authenticating customers. And based on some of the articles from those who were able to review the preliminary draft of … Continue reading
The recent roll out of Google’s 2-step authentication to the general public means a higher level of authentication than just entering a username and password to access your gmail account. This is good news for the identity verification market. Google … Continue reading