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IDology is looking to expand its team. If you thrive in a fast-paced environment and want to be part of a dynamic, rapidly growing company, then we want to hear from you. Email your resume, cover letter and salary expectations to
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.
Available Opportunities in Atlanta, GA:
National Sales Representative
Named as one of Atlanta’s best places to work in 2006, IDology is a rapidly growing B2B technology company that provides identity and age verification services for Internet and Call Center transactions through an ASP model. Our solutions are sold in multiple industries including e-Retailing, Financial Services, Alternative Payments, Payment Processors, Telecommunications and Medical.
We are seeking an experienced National Sales Representative to handle the entire sales life cycle for Enterprise-level accounts and possibly manage the sales area. The ideal candidate will have the following attributes:
- Entrepreneurial and thrives in a fast-paced environment
- Relentless personality and strong drive for success
- Enjoys working within a team environment
- Ability to grow with the sales department and manage other direct sales people and inside sales
- Ability to generate enterprise business opportunities by identifying appropriate business targets, secure high level appointments, execute a strategic sales process, and manage the sales life-cycle from prospect to close
- Ability to generate a sales pipeline, qualify opportunities, and accurately forecast pipeline
- Ability to create and implement strategic account plans
- 5+ years of direct selling into Fortune 1000 companies with 2 or more years selling Software and/or ASP solutions
- Demonstrates successful sales record by consistently achieving or exceeding sales quotas
Integration Engineer/Analyst/Account Management
As the front-line of communications with customers, you provide top-notch customer service. We're looking for someone outgoing and extremely personable, able to build a rapport with customers as you provide user training and solve their issues over the phone.
Responsibilities:
- Assume pre and post sales activities by managing relationships directly with customers installing or integrating our services
- Configuring client business objectives to meet technical requirements
- Manage technical integration interaction and provide ongoing support
- Troubleshooting systems and performance issues over the phone and Internet.
- Testing and perfecting new software modifications and new releases
- Analyze software performance and client usage
- Contribute to customer use of software documentation and training materials
- Train and support customers
- Escalate issues to development team and account management teams as needed
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- Strong analytical, oral and written communication skills.
- Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
- Must be familiar with Java, MySQL, PHP, HTML, CSS and Javascript.
- ASP, PERL, .NET are a plus
- Good working knowledge of the Internet and networks
- Experience with software installations.
- Experience in a help desk or technical support environment
- Proficient in Microsoft Windows and Office
- Proficient in CRM software, experience with salesforce.com a definite plus
Inside Sales
Our Inside Account Executives identify, build and grow strategic relationships with key decision-makers as they place IDology products and services via the telephone. Strategically planning each and every step of the sales and customer retention lifecycle, an Inside Account Executive leverage exceptional sales skills as part of a winning and results oriented team.
Responsibilities:
- Work with accounts with revenues of $25 million to a billion to build relationships and develop delighted clients.
- Manage a sales growth strategy of approximately million dollar pipeline that will deliver the quotas assigned.
- Maintain a retention rate of 80% to 100% within assigned territory.
- Forecast new business and renewal of existing business on a monthly basis with a +/- 10% accuracy rate.
- Attain all established individual indicators, objectives, quotas and guidelines.
- Produce and maintain an accurate client database.
- Provide the client base with the latest in IDology offerings and product enhancements.
- Continually stay abreast of new product offers, emerging technologies and market drivers.
- Attend all company sponsored training sessions and apply learned techniques or new products to sales opportunities.
Requirements:
- Bachelor's degree and 2 years relevant experience preferred, or 4 years business experience
- 2 of which must have been in direct inside sales of an application software or ecommerce sales environment.
- Must be able to thrive in a quota driven environment
- Strong computer proficiency including windows based applications
- Experience with salesforce.com a definite plus
- Understanding and aptitude for the Information Technology and eCommerce Industries
- Excellent oral and written communication skills
- Ability to develop rapport and conduct effective client presentations via the telephone
- Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
- Highly Motivated drive for success
- Excellent inter-personal and inter-departmental skills
Sr. Quality Assurance Engineer
As the last line of defense against bugs, you find, document, and work with developers to resolve issues.
Responsibilities:
- Root cause analysis and implementation of corrective action for process related concerns.
- Assist Quality manager in establishing, implementing, and maintaining the quality of our products.
- Responsible for continual improvement activities to enhance the quality system.
- Develop training to build quality awareness.
- Interface with Engineering and Operations to ensure transfer to Production of new products.
- Analyze failure, corrective and preventive actions to respond to customer complaints.
- Create and maintain company quality documentation, such as quality manuals, quality procedures.
- Continuously work to improve QA process and procedures.
- Preparation of QA reports.
- Assist in training and mentoring of new members of the QA team.
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- In-depth knowledge of the software development lifecycle and QA's roles and responsibilities within that process.
- Ability to retain and utilize new information quickly and efficiently
- Strong analytical, oral and written communication skills.
- Must have professional phone skills, a proactive mindset, and be able to articulate technical problems effectively.
- 5+ years experience preferred.
- Experience working in a fast-paced environment.
- Experience with bug tracking systems. Fogbugz preferred
- Experience with databases.
- Experience with test automation tools. Selenium preferred
- Experience creating automated test scripts.
- Good working knowledge of the Internet and networks.
- Experience with software installations.
- Proficient in Microsoft Windows and Office.
Quality Assurance Engineer
As the last line of defense against bugs, you find, document, and work with developers to resolve issues.
Responsibilities:
- Root cause analysis and implementation of corrective action for process related concerns.
- Assist Quality manager in establishing, implementing, and maintaining the quality of our products.
- Responsible for continual improvement activities to enhance the quality system.
- Interface with Engineering and Operations to ensure transfer to Production of new products.
- Analyze failure, corrective and preventive actions to respond to customer complaints.
- Create and maintain company quality documentation, such as quality manuals, quality procedures.
- Continuously work to improve QA process and procedures.
- Preparation of QA reports.
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- Ability to retain and utilize new information quickly and efficiently.
- Strong analytical, oral, and written communication skills.
- Must have professional phone skills, a proactive mindset, and be able to articulate technical problems effectively.
- Working knowledge of the Internet and networks.
- Experience with databases a plus.
- Experience with software installations a plus.
- Proficient in Microsoft Windows and Office a plus.
Java Developer
Responsibilities:
Developer will be a member of a small team focused on developing and deploying commerical Web services. Projects will involve enhancing existing products and developing new products built on the Java/JEE platform. Our applications are developed using Apache, Tomcat, MySQL, Spring, and Hibernate.
Requirements:
- Experience working with Java and/or PHP
- Experience with XML
- Experience with a version control system like Subversion, CVS, or Git
Nice to have:
- Experience writing and deploying Web services
- Ability to write build scripts with Ant
- Excellent written communication skills
- Experience working with an MVC framework like Spring (preferred), Struts, or Webwork.
- Experience with a persistence framework, preferably Hibernate
- Experience writing unit tests using Junit
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