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IDology is looking to expand its team. If you thrive in a fast-paced environment and want to be part of a dynamic, rapidly growing company, then we want to hear from you. Email your resume, cover letter and salary expectations to
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.
Available Opportunities in Atlanta, GA:
Assistant Product Manager
We are seeking a talented, hardworking, entrepreneurial employee with 1 – 3+ years of experience in software marketing and/or product management to fill our Assistant Product Manager position. IDology has over 900 customers which include many of the leading financial and technology companies. IDology is also expanding internationally this year.
The Assistant Product Manager will work with the VP of Products and other Assistant Product Managers to increase the profitability of existing products and develop new products for the company. The Assistant Product Manager will help build products from existing ideas and help to develop new ideas based on industry experience and interaction with customers and prospects.
The Assistant Product Manager must be able to communicate with all areas of the company. He/she will work with an engineering counterpart to define product release requirements. Additionally, he/she will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customer.
Responsibilities:
- Assist in managing the product line lifecycle from strategic planning to tactical activities
- Write Product Specifications
- Understand regulations that impact the product solution both domestic and international
- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers
Requirements:
- 1 to 3+ years of software marketing/product management experience
- Core competences: computer products knowledge, logistical knowledge of promotional efforts, market development skills, and MS Office
- Knowledge of technology industry is required
- Must be a self-starter and proactive
- Commitment to excellence and high standards
- Excellent written and verbal communication skills
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
- Strong organizational skills; able to manage priorities and workflow
- This position requires travel to customer and non-customer sites in North America and Europe
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Director of Business Development
We are seeking a Director of Business Development who will be responsible for opening new channels of revenue. The initial focus will be on further establishing our relationships with System Integrators. This position will also ensure business growth through directing and managing business development activities to ensure these are delivered in accordance with the organizational strategy.
Responsibilities:
- Responsible for new customer sales activities with System Integrators
- Responsible for discovering, developing and growing other opportunities and new channels of revenue
- Develop a comprehensive and aligned business development plan
- Maintain quality service by establishing and enforcing organization standards
- Engage with RFP/RFQ team to insure prompt and accurate customer proposals
- Develop and implement sales strategies for new target accounts
- Identify and recommend strategies to maintain and improve the organization's competitive position in the target markets.
Requirements:
- Ability to independently identify new prospect opportunities with SI’s in the target markets
- Ability to drive a sales process to closure
- Consultative selling training and experience is required
- Must be able to achieve new business wins to support overall company business growth
- Degree in Business, Engineering or other related to the industry is required
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Integration Engineer/Analyst/Account Management
As the front-line of communications with customers, you provide top-notch customer service. We're looking for someone outgoing and extremely personable, able to build a rapport with customers as you provide user training and solve their issues over the phone.
Responsibilities:
- Assume pre and post sales activities by managing relationships directly with customers installing or integrating our services
- Configuring client business objectives to meet technical requirements
- Manage technical integration interaction and provide ongoing support
- Troubleshooting systems and performance issues over the phone and Internet.
- Testing and perfecting new software modifications and new releases
- Analyze software performance and client usage
- Contribute to customer use of software documentation and training materials
- Train and support customers
- Escalate issues to development team and account management teams as needed
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- Strong analytical, oral and written communication skills.
- Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
- Must be familiar with Java, MySQL, PHP, HTML, CSS and Javascript.
- ASP, PERL, .NET are a plus
- Good working knowledge of the Internet and networks
- Experience with software installations.
- Experience in a help desk or technical support environment
- Proficient in Microsoft Windows and Office
- Proficient in CRM software, experience with salesforce.com a definite plus
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Inside Sales
Our Inside Account Executives identify, build and grow strategic relationships with key decision-makers as they place IDology products and services via the telephone. Strategically planning each and every step of the sales and customer retention lifecycle, an Inside Account Executive leverage exceptional sales skills as part of a winning and results oriented team.
Responsibilities:
- Work with accounts to build relationships and develop delighted clients.
- Manage a sales growth strategy of approximately million dollar pipeline that will deliver the quotas assigned.
- Forecast new business and renewal of existing business on a monthly basis with a +/- 10% accuracy rate.
- Attain all established individual indicators, objectives, quotas and guidelines.
- Produce and maintain an accurate client database.
- Provide the client base with the latest in IDology offerings and product enhancements.
- Continually stay abreast of new product offers, emerging technologies and market drivers.
- Attend all company sponsored training sessions and apply learned techniques or new products to sales opportunities.
Requirements:
- Bachelor's degree and 3-5 years relevant experience preferred.
- 2 of which must have been in direct inside sales of an application software or eCommerce sales environment.
- Must be able to thrive in a quota driven environment
- Strong computer proficiency including windows based applications
- Experience with salesforce.com a definite plus
- Understanding and aptitude for the Information Technology and eCommerce Industries
- Excellent oral and written communication skills
- Ability to develop rapport and conduct effective client presentations via the telephone
- Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
- Highly Motivated drive for success
- Excellent inter-personal and inter-departmental skills
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Sr. Quality Assurance Engineer
As the last line of defense against bugs, you find, document, and work with developers to resolve issues.
Responsibilities:
- Root cause analysis and implementation of corrective action for process related concerns.
- Assist Quality manager in establishing, implementing, and maintaining the quality of our products.
- Responsible for continual improvement activities to enhance the quality system.
- Develop training to build quality awareness.
- Interface with Engineering and Operations to ensure transfer to Production of new products.
- Analyze failure, corrective and preventive actions to respond to customer complaints.
- Create and maintain company quality documentation, such as quality manuals, quality procedures.
- Continuously work to improve QA process and procedures.
- Preparation of QA reports.
- Assist in training and mentoring of new members of the QA team.
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- In-depth knowledge of the software development lifecycle and QA's roles and responsibilities within that process.
- Ability to retain and utilize new information quickly and efficiently
- Strong analytical, oral and written communication skills.
- Must have professional phone skills, a proactive mindset, and be able to articulate technical problems effectively.
- 5+ years experience preferred.
- Experience working in a fast-paced environment.
- Experience with bug tracking systems. Fogbugz preferred
- Experience with databases.
- Experience with test automation tools. Selenium preferred
- Experience creating automated test scripts.
- Good working knowledge of the Internet and networks.
- Experience with software installations.
- Proficient in Microsoft Windows and Office.
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Quality Assurance Engineer
As the last line of defense against bugs, you find, document, and work with developers to resolve issues.
Responsibilities:
- Root cause analysis and implementation of corrective action for process related concerns.
- Assist Quality manager in establishing, implementing, and maintaining the quality of our products.
- Responsible for continual improvement activities to enhance the quality system.
- Interface with Engineering and Operations to ensure transfer to Production of new products.
- Analyze failure, corrective and preventive actions to respond to customer complaints.
- Create and maintain company quality documentation, such as quality manuals, quality procedures.
- Continuously work to improve QA process and procedures.
- Preparation of QA reports.
Requirements:
- Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
- Ability to retain and utilize new information quickly and efficiently.
- Strong analytical, oral, and written communication skills.
- Must have professional phone skills, a proactive mindset, and be able to articulate technical problems effectively.
- Working knowledge of the Internet and networks.
- Experience with databases a plus.
- Experience with software installations a plus.
- Proficient in Microsoft Windows and Office a plus.
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Java Developer
Responsibilities:
Developer will be a member of a small team focused on developing and deploying commercial Web services. Projects will involve enhancing existing products and developing new products built on the Java/JEE platform. Our applications are developed using Apache, Tomcat, MySQL, Spring, and Hibernate.
Requirements:
- Experience working with Java and/or PHP
- Experience with XML
- Experience with a version control system like Subversion, CVS, or Git
Nice to have:
- Experience writing and deploying Web services
- Ability to write build scripts with Ant
- Excellent written communication skills
- Experience working with an MVC framework like Spring (preferred), Struts, or Webwork.
- Experience with a persistence framework, preferably Hibernate
- Experience writing unit tests using Junit
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Marketing Specialist
We are seeking candidates with 3-7 years marketing communications or public relations experience to manage and execute marketing activities in a thriving, fast-paced environment. This position provides great, hands-on experience handling multiple areas of marketing within a corporate environment and will report to the VP of Marketing but will work closely with our sales organization on lead generation activities. The ideal candidate will have the following attributes:
- Excellent written and oral communication skills
- Self-starter with demonstrated ability to execute
- Ability to manage quick deadlines
- Understanding of both traditional and web marketing programs
- Balance between creative and analytical thinking
- Possess strong research and investigative skills
- Is organized and detail-oriented
- Proficient using PowerPoint and Adobe Professional
- BA in Communications, Journalism, Marketing or related disciplines; Marketing or public relations internship or experience a plus
Responsibilities of this position include but are not limited to:
- Writing press releases, case studies, white papers, product sheets, product guides, and web site copy
- Developing email campaigns, sales presentations, and lead generation programs
- Generate PR ideas and campaigns; identify trend articles, customers to profile and byline topics to pitch to media
- Execute PR initiatives related to company news
- Research conference speaking opportunities and submit proposals
- Provide logistical support for tradeshows, webinars, and other events
- Coordinate with partners to develop joint marketing programs
- Develop demand generation marketing programs
- Develop and segment target account lists and research lead opportunities sources
- Assist in overall marketing planning and evaluate ongoing opportunities to create a sound, cost-effective strategy
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