
ExpectID IQ
Uses multiple choice questions to determine someone is who they claim to be.
ExpectID Challenge
Additional questions to ask based on how many answers were incorrect with ExpectID IQ.
ExpectID GeoTrace
Correlates an IP address with an id verification to help you know someone is where they say they are.
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Our system is built on a sophisticated analytical engine with robust features to alert you to or stop potential fraud. Through our On-Demand control panel you have the real-time ability to design the ID verification process from start to finish. Decision Builder – configure your rules and conditions for processing verifications Decision Monitor – define your alerts based on velocity, product, location and more |
Knowledge Based Authentication
At IDology, we believe knowledge is power. Purchasing power.
Quickly being able to confirm someone is who they claim to be ultimately leads to faster purchase approvals and quicker revenue for you. The key is to do this without increasing your costs or putting your customer’s identity at risk.
Our automated knowledge-based authentication product, ExpectID IQ identifies in a way that won’t alienate customers. By asking a series of multiple choice questions, businesses can confirm that Bill Anderson truly is Bill Anderson, because only he will know the answers. ExpectID IQ is the most flexible and robust identity verification solution in the market for customer-not-present transactions.
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“IDology is the perfect ally in the fight to preserve our customers’ right to privacy and for protection of our bottom line.”
How ExpectID IQ Works:
Derived from information in public data records, ExpectID IQ serves up non-intrusive, intelligent questions relating to that person’s history such as something involving a previous address or an associated person. From the number of questions answered correctly businesses can approve the transaction or ask additional challenge questions with ExpectID Challenge.
ExpectID IQ Benefits:
- Drives revenue by improving the rate of transaction approvals
- Decreases costs by reducing the amount of manual intervention needed
- Improves detection of fraudulent activity
- Simple integration process that doesn’t require installation or additional hardware
- Provides end-user transparency with flexible control features for the business
- Easily works with other IDology solutions
- Builds customer confidence by identifying someone using non-intrusive questions
Sample Applications:
- Account Origination
- Account Updates
- Password resets
- High Risk Transactions
- Claims Processing
- Fulfill promotional requests


