Privacy Policy

IDology, Inc. and its affiliates (collectively, “We”, “IDology” or “Company”) respect your privacy and your preferences  We provide this Privacy Statement to inform you of our policies and practices and of the choices you can make about the way your information is collected online and how that information is used.  Questions regarding this statement should be directed to

We’ve structured our websites so that, in general, you can visit IDology’ sites without identifying yourself or revealing any personal information. However, IDology may ask you to register and provide information that personally identifies you when you register as a subscriber, create an inquiry about our services or obtain white papers, order email newsletters, respond to a marketing campaign or file a complaint.

1. Sites covered by this Privacy Statement

This Privacy Statement applies to information we obtain from your use of the Company’s websites.  It does not apply to information that other companies may provide to the Company about you. The following are the Company websites covered by this Privacy Statement:

IDology’s websites may contain links to other websites. The information practices of such other websites are governed by the privacy statements of such other websites.

The Company encourages you to review the privacy statements of other websites to understand their information practices.

If you disagree with anything in this Privacy Statement, please do not use the Company websites. Your use of any Company website signifies your consent to the procedures and policies outlined in this Privacy Statement.

2. Types of information we collect

On some pages you can request information, subscribe to marketing or support materials, register yourself to obtain information on our services or apply for a job at IDology. The types of personal information you provide to us on these pages may include name, address, phone number, email address, IP address, contact preferences, educational and employment background, and job interest data.

This Privacy Statement covers our practices regarding the above personal information, as well as non-personal data collection and aggregate reporting.

Personal information

Personal information is information that is associated with your name or personal identity. IDology uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, it will be used only as described below in “How we use your information” and “Who we share your information with.”

To personalize our websites, services or communications and improve our services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services.  Providing this additional information is optional.

The personal information you provide is kept only for as long as needed to fulfill your requests or continuing to provide you content related to your requests and interactions with Company, except if you ask us to delete it in accordance with this policy.

Non-personal information

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. IDology collects and analyzes non-personal information to evaluate how visitors use the IDology websites.

Non-personal data we collect may include the pages visited on the IDology websites, unique URLs visited, and browser type. Most non-personal data is collected via analysis technologies.

Children’s privacy

IDology is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. IDology does not knowingly collect, or encourage collection of information from children under the age of 13, or older as otherwise defined by applicable law, and IDology does not target its websites to children in violation of applicable law.

3. How we use your information

IDology uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support, to update you on services and benefits, and to personalize promotional offers. Occasionally we may also use your information to contact you for market research regarding IDology’s services. IDology will not use your personal information for a different purpose than the one stated when you provided your data or subsequently authorized by you. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, “Your privacy preferences and opting out”).

Personal data collected online may also be combined with information you provide IDology through other sources such as trade shows or seminars.

Personal data given to IDology may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. We store and process personal information on our servers located in the United States and in other countries, and our business practices are subject to United States law. The data protection laws of the United States or those other countries may differ from the laws of your home country. We will treat your personal information in accordance with this Privacy Statement wherever in the world we collect, store or process it.

Non-personal data is aggregated for reporting about IDology’s websites usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

4. Website Navigational Information

IDology, directly and through its third-party service providers, uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the IDology’s websites. This section describes the types of website navigational information used on the Company’s websites and how this information may be used.


IDology uses cookies to make interactions with its websites easy and meaningful. When you visit one of the Company’s websites, a cookie is sent to your computer. Standing alone, cookies do not personally identify you; they merely recognize the Web browser on your device. Unless you choose to identify yourself to IDology, either by responding to a promotional offer or filling out a Web form (such as a “Request a Demo” Web form), you remain anonymous to us.

Web Beacons

IDology uses Web beacons alone or in conjunction with cookies to compile information about customers’ and visitors’ usage of the Company’s websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, including cookies, when you viewed a particular website associated with the Web beacon, and a description of a website associated with the Web beacon. For example, IDology may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s websites. IDology uses Web beacons to operate and improve the Company’s websites and email communications.

IP Addresses

When you visit IDology’s websites, the Company may collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, IDology uses IP addresses to monitor the regions from which customers and visitors navigate the Company’s websites. We do not use IP addresses in conjunction with any personal information.

5. Who we share your information with

IDology will not sell, rent or lease your personal information to others. IDology shares information across IDology‘s affiliated business entities and companies working on our behalf, but only as described above in “How we use your information.” Other than as disclosed in this Privacy Statement, IDology will not share personal information with any third parties without your permission, unless required by law enforcement action, subpoena, or local law.

IDology contracts with third-party service providers and suppliers to deliver complete services and customer solutions described in “How we use your information.” We may share your personal information with those third parties as described herein or as disclosed to you when you submit that information to us. Suppliers and service providers are required to keep confidential the information received on behalf of IDology and may not use it for any purpose other than to carry out the services they are performing for IDology. These service providers may change or we may contract with additional service providers to better accommodate our customers.

IDology or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, IDology will make reasonable efforts to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

IDology may provide publicly-available bulletin boards, blogs, or chat rooms on the Company’s websites. Any personal information you choose to submit in such a forum may be read, collected, or used by anyone who visits these forums, and may be used to send you unsolicited messages. IDology is not responsible for the personal information you choose to submit in these forums.  Please exercise caution when submitting any personal information in publicly-available areas of the Company’s websites.

IDology posts a list of customers and testimonials on the Company’s websites that contain information such as customer names and titles. IDology obtains the consent of each customer prior to posting any information on such a list or posting testimonials.

6. Your choices

IDology gives you the choice of receiving a variety of information that complements our services. You can subscribe to receive certain service or industry specific information and marketing communications. IDology’s communications may include new service information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of communications by postal mail, email and telephone. You can make or change your choices at the data collection point. Please refer to Section 7 for further instructions. We will make every reasonable effort to honor your preferences. This option does not apply to communications for the purpose of administering contracts, support, or service notifications.

7. Your privacy preferences and opting out

You may receive periodic mailings from us with information on services or upcoming events. If you do not wish to receive such mailings, please let us know by sending an email to or writing to us at our physical address. Please provide us with your name and information you want listed on our do-not-share list. We will take steps designed to ensure your name is removed from the list we share with other organizations.

Additionally, if you do not want IDology to continue to contact you for marketing purposes by email, postal mail, fax and/or phone, you may so direct us by sending an email to, calling us at 866-520-1234, or writing to us at our physical address. Please provide us with your name and the information you wish to unsubscribe. Place the word UNSUBSCRIBE in the subject when emailing.

If the privacy laws of your residence provide for different rights or require a different procedure in order for you to exercise your privacy rights under those laws, we will explain those to you when you email us at

8. Access to and accuracy of your information

IDology strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. Upon written, verified request, IDology will grant individuals reasonable access to personal information that it holds about them. In addition, IDology will take reasonable steps to permit individuals to correct, amend, or delete personal information that is demonstrated to be inaccurate or incomplete.  If you wish to make changes to your personal information, please contact us at

9. Keeping your information secure

IDology is committed to protecting the personal information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of such information, IDology has in place appropriate physical and managerial procedures designed to safeguard the personal information we collect.

We have up-to-date physical safeguards, such as secure areas in buildings; electronic safeguards, such as passwords and encryption; and procedural safeguards, such as customer authentication procedures designed to prevent ID theft.

We restrict access to personal information about you to only those employees and associates who need to know that personal information to provide services to you.

We carefully select and monitor outside service providers, such as mail vendors, who have access to your personal information, and we require them to keep it safe and secure. We do not allow them to use or share such information for any purpose other than the job they are hired to do.

We train our employees on these security procedures, and we conduct regular audits to check on compliance with our procedures.

10. Changes to this Statement

If there are updates to the terms of the IDology’s Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

11. Contacting us

We value your opinions. If you have comments or questions about our Privacy Policy, please send them to or mailing to 2018 Powers Ferry Road SE, Suite 720, Atlanta, GA 30339.

Rev. DATE: May 2018


As required by applicable law, if we process your personal biometric identifiers, you may request a copy of our data retention policy regarding biometric identifiers by emailing