In today’s growing global economy, an organization’s customer base is no longer simply regional or even national – it is international. With the expansion of a company’s potential customer base comes a significant opportunity for customer acquisition and business growth. However, this expansion also brings with it a unique set of challenges as well as [...]
It’s no secret – cases of identity theft and fraud continue to make headlines every single day. Because of this, it becomes more important than ever for organizations to protect customer privacy, deter fraud and meet compliance regulations. Additionally, when it comes to age restricted commerce (especially in a customer-not-present environment), protecting our youth and [...]
There is no doubt – the battle against fraud is constant and evolving. Fraud can be a devastating crime for many innocent victims. It can also be a very complex issue to fight. Identity theft alone has become a big business with the number of malicious programs written to steal your information growing rapidly as [...]
The deadline to file your taxes is fast approaching which means the fraudsters are on the prowl to steal your identity and your tax return. The Internal Revenue Service recently released its annual “Dirty Dozen” tax scam list. This “Dirty Dozen” listing records a variety of common scams taxpayers can encounter throughout the year. However, [...]
Meeting compliance regulations… What does that really mean? Well, compliance can have different meanings depending on the organization. According to Wikipedia, in general, compliance means “conforming to a rule, such as a specification, policy, standard or law.” Regulatory compliance “describes the goal that corporations or public agencies aspire to achieve in their efforts to comply [...]
Identity verification solutions are just as important in a call-center environment as they are online. Delivering a satisfying customer experience on the phone can be a make-or-break opportunity for many organizations. Whether companies are dealing with new or existing customers, if they trust you today, they will do business with you tomorrow. However, as incidences [...]
Are your customers who they say they are? That is the fundamental question asked by companies of all sizes who do business in a customer-not-present environment. However, mapping a person’s online identity to their real life identity is a lot more complex than it may seem – especially when the goal is to not only [...]
Organizations have long followed a variety of risk management practices in order to keep costs down, protect their business from fraud and maintain compliance with an assortment of different rules & regulations including CIP (Customer Identification Program) and Know Your Customer (KYC) rules. With the advance of technology giving businesses the ability to complete an [...]
Well… of course, right? These sizeable businesses in most cases are structured to comply with a variety of rules and regulations – CIP, KYC, OFAC, FFIEC and the list goes on. Furthermore, they are also some of the most common targets for fraud and making the necessary changes to halt the shifting tactics criminals use [...]
As promised, we have more big news related to the Prepaid Expo #ppexpo going on this week. Today we made a formal announcement about our work with UniRush, the marketing company behind Russell Simmon’s Prepaid Visa Rush Card. And the timing was even more perfect with PYMNTS.com featuring Rush Card and why payments players ought [...]
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