Work at IDology

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Who We Are

IDology is a customer-driven organization, and our growth and reputation in the industry speak for themselves. We maintain an entrepreneurial approach to everything we do. Our company is structured so that anyone, no matter their role or level of experience, can execute on a good idea. It is a very exciting industry to be a part of, as it is constantly changing and we are always learning.

 

Benefits

Health, Wellness & Compensation: IDology offers competitive compensation packages as well as flexible spending accounts and a 401(k) plan. We also offer several health insurance options so that you can choose a plan that best meets your needs.

Philanthropy: Giving back to the community is a vital part of the IDology culture. Our goal is to promote a culture of caring and to help our employees give back in meaningful ways. In addition to company-wide philanthropic initiatives, IDology employees are entitled to paid time off for volunteer projects of their choice.

Open Positions

IDology is looking to expand its team. If you thrive in a fast-paced environment and want to be part of a dynamic, rapidly growing company, then we want to hear from you.

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Available Opportunities in Atlanta, GA:

Positions open in Atlanta, the Midwest and Texas

​Top Salary, A Great Commission Structure, Full Benefits

IDology is a leader in multi-layered identity verification and fraud prevention solutions and named one of this year’s best and brightest companies to work for.

IDology is looking for a high energy intelligent Software Sales Executive to fill a hunter role within our high growth organization. The Financial Software Sales Executive will identify, build and grow strategic relationships with key decision makers within some of the top 150 Wealth Management, financial services and insurance companies in the US. Expectations for this position include understanding and navigating the sales process in large complex organizations, building and growing a strong pipeline, the ability to learn IDology’s identity verification and fraud solutions, closing enterprise level deals and expanding business within these accounts.

RESPONSIBILITIES

  • Build and develop multi-million dollar pipeline of enterprise level accounts
  • Develop relationships within those accounts and grow the business
  • Forecast new business at a high level of accuracy
  • Learn and develop a deep understanding of IDology solutions
  • Use Salesforce and other internal tools to manage the sales process
  • Monitor sales metrics (e.g. quarterly results and annual forecasts)
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities
  • Continually stay abreast of new product offers, emerging technologies and market drivers.
  • Travel is required to present and develop relationships

REQUIREMENTS

  • Would like position to be based in the Greater Chicago area
  • Bachelor’s degree and 7 to 10 + years of successful sales experience
  • Successful experience selling Financial Technology software solutions within the financial services sector
  • Experience selling to some of the top 150 financial institutions in the United States
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web based sales automation tools
  • Excellent oral and written communication skills
  • Experience with technology and solution based sales
  • Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
  • Experience in fraud and identity is required
  • Highly Motivated drive for success
  • Excellent inter-personal and inter-departmental skills

Great writing skills required

IDology is seeking a Marketing Content Manager to increase web traffic, brand awareness and drive leads through the creation, delivery and orchestration of “shareable” content, distributing content on the right platforms and measuring results. This person will have an audience-first mindset to create, develop and deliver high impact, compelling content assets to drive prospect engagement, SEO, nurture leads, create brand awareness and interest and collaborate with sales and marketing in the creation of competitive counter messaging. The role will be responsible for developing tailored vertical content via long form blogs, social materials, video, email, digital assets in such verticals as financial services, healthcare, insurance and government. This position reports to the VP of Marketing and will collaborate with team members administer, manage and optimize digital assets and campaigns that meet marketing and revenue goals.

The successful candidate will be a highly motivated go-getter and self-starter, organized and detail-oriented professional and possess analytical and technical capabilities and talents with an ability to push projects through to reality. The candidate will have experience in project management, Reporting, and Marketing Automation solutions and tools.

RESPONSIBILITIES

  • Intake interests and challenges of targeted prospects groups to create hard hitting, highly compelling marketing content
  • Review, edit and/or write all publicly facing materials to ensure consistent brand voice and the highest quality materials
  • Based on data and personas determine the platforms and formats prospects, customers and other stakeholders absorb market information
  • In collaboration with team members and sales design and implement creative marketing strategies to disseminate the right content at the right in the right format to the right people.
  • Coordinate a content editorial calendar and effectively team with content producers, internal thought leaders, communications and PR teams, graphic designers, video producers deliver meaningful, timely assets
  • In collaboration with direct and matrix team members ensure ongoing superior SEO from content strategy and execution
  • Measure each content initiative, track progress, and report ROI

BASIC REQUIREMENTS

  • Strong writing and editing skills.
  • 3+ years of of marketing communications or content marketing experience
  • Able to write White Papers
  • Use of content marketing tools and related Marketing Technologies
  • BA in Marketing, Communications, Journalism or related disciplines

NICE TO HAVE REQUIREMENTS (A PLUS BUT NOT REQUIIRED)

  • Digital marketing experience
  • Video editing
  • Analytics (e.g. Google Analytics)
  • Social marketing
  • Creating and Managing Digital Email Campaigns
  • Optimize lead nurturing and marketing automation processes

We are not looking for an attorney to fill this position

IDology (a software technology company) is looking for a Contracts Manager to join our team. Your main duties will be to assist the legal team in the administration, organization, preparation, negotiation, and review of various company contracts, including non-disclosure agreements, master services agreements, and amendments.

A successful Contracts Manager will demonstrate strong organizational skills, excellent grammar, and attention to detail along with the ability to manage multiple projects (including legal research). Our ideal candidate has previous experience with contracts administration, including data entry and establishing organized systems, and is familiar with legal requirements for contract drafting and contract reviews. Ultimately, this person should ensure all contracts conform to applicable law and meet our company standards.

Responsibilities

  • Prepare contracts regarding our software services
  • Support sales team in drafting contracts and seeing contracts through to full execution
  • Manage contracts database, reporting, and filing system and all requisite data entry
  • Oversee due diligence research of new customers
  • Assist legal team in the preparation of SOP(s) and implementation of new legal software
  • Assist attorneys with analyzing potential risks involved with specific contract terms
  • Stay up-to date with legislative changes and coordinate with the legal department as needed
  • Maintain organized system of physical and digital records

 

Skills

  • Proven work experience (4+ years) as a Contracts Coordinator or Contracts Manager, or relevant role
  • Knowledge of legal requirements involved with contracts
  • Excellent writing skills and grammar
  • Keen attention to detail, with an ability to spot errors
  • Strong analytical and organizational skills
  • Ability to work with varying seniority levels, including staff, managers and external partners
  • Bachelor’s degree is required
  • Additional qualifications in law are a plus but not required

The Customer Success Manager is a client-facing role who ensures customer success by delivering ongoing guidance for our identity verification solutions after the sales cycle has been completed. In this role, you will be the key point of contact for our customers, helping to maximize the value they receive from our solutions, cultivating successful long-term partnerships. The role manages top tiered customers and/or key accounts in close collaboration with the internal teams.

Job Responsibilities

  • Build value-based relationships with customers to minimize churn and to help customers see the value and ROI.
  • Ensuring smooth hand-off from Sales to Onboarding/Customer Success.
  • Drive ongoing client engagement and usage of the product.
  • Work with customers to deliver on overall product/business goals.
  • Gather feedback from customers and deliver it to the Product team to help improve our products and solutions.
  • Serve as a proactive trusted advisor to deeply understand your customers and their needs.
  • Provide top tiered accounts with Quarterly Business Reviews that add value and maintain customers’ business objectives.
  • Utilize internal tools to manage, track and report on key customer information (i.e. health, contacts, initiatives, business reviews, etc.).

 

Experience/Skills Required

  • Bachelor’s Degree with 3+ years’ of experience in Customer Success or Client Solutions or Account Manager in a SaaS/Software model.
  • You are highly customer focused, a proactive learner and you enjoy customer success.
  • 2+ years data analysis and reporting experience.
  • Highly skilled in Excel.
  • Customer orientation and focus on quality.
  • Analytical mindset with the ability to quickly digest a problem and identify a solution.
  • Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
  • Strong analytical, oral, written, organizational and multi-tasking skills.
  • Excellent problem solving and critical thinking skills.
  • Highly motivated, independent worker with an entrepreneurial spirit and a strong comfort level in embarking on unfamiliar tasks; must be a quick learner.

Preferred Skills

  • Previous experience working in a Technology company.
  • Experience in Customer-facing account role or similar Customer Success role.
  • Software Installation experience.
  • Experience with an analytical software tool such as Tableau or a similar software tool. (Highly preferred).

IDology, is seeking a diligent Staff Accountant to join our Finance Team. This role will execute a variety of financial procedures, including maintaining financial records and reports, assisting with month-end and year-end closing tasks, conducting accounts payable and accounts receivable tasks, performing bank and balance sheet reconciliations, recording cash receipts and conducting collection efforts, assisting with daily and weekly revenue reporting, recording general ledger entries, assisting with audit preparation, conducting variance analyses, and ad hoc reporting requests and tasks assigned by senior team members. This position reports to the Accounting Supervisor and will assist as needed with additional requests.

The successful candidate will be a highly motivated go-getter and self-starter, eager to thrive in a fast-pace environment and possess analytical and technical capabilities to support the Finance Team. The ideal candidate will be able to accurately maintain a general ledger and ensure compliance with General Accepted Accounting Principles (GAAP).

Required skills and qualifications:

  • Bachelor’s degree in accounting or finance required
  • At least 2+ years’ experience in accounting
  • Experience with an accounting software platform like Microsoft Dynamics or a similar accounting software platform
  • Working knowledge of GAAP
  • Strong mathematical and analytical skills
  • Good problem-solving and time management skills
  • Excellent communication skills, both written and verbal
  • Highly Proficient in Excel (Intermediate to Advanced skills)
  • Proven ability to handle multiple projects simultaneously
  • Highly organized and detail-oriented
  • Someone that has participated in an accounting software conversion -moving from an older software system to a newer one (preferred but not required)

Experience working at a public accounting firm as well as experience working in the enterprise/corporate sector is desired

The Director of Finance/Accounting is a hands-on finance position that will direct the financial affairs in our company. This role will be managing the AR, AP, payroll, and general ledger functions and supervising the accounting staff, as well as overseeing the preparation of monthly financial statements. The role offers the potential for future progression.

RESPONSIBILITIES

  • Responsible for coordinating, planning and reporting on financial activities of the Business Units
  • Coordinates and prepares various monthly, quarterly and annual financial reports
  • Responsible for financial audits ensuring all requested information is of high accuracy and delivered timely
  • Responsible for all financial policies and procedures in accordance to GAAP or International Financial Reporting Standards
  • Responsible for all financial records
  • Develops and documents business processes and accounting policies to maintain and strengthen internal controls
  • Responsible for compliance with local, state and federal tax requirements and tax filings working with our external advisors
  • Manages the production of the annual budget and forecasts as well as develops and monitors business performance metrics
  • Hires, trains and retains skilled accounting staff
  • Other duties—as assigned

DESIRED QUALIFICATIONS

  • Bachelor’s degree in accounting or finance
  • Seven to ten + years of progressively responsible experience in a similar position
  • Must be a Certified Public Accountant
  • Experience in public accounting is highly valued
  • Solid communication, technology, analytical and managerial skills
  • Experience working at a technology company (a plus but not required).

Summary of Job Function

Oversees the day-to-day operation of the Fraud Department, while supporting the development of fraud team members. Work closely with clients, client success managers and development team to recognize and evaluate fraud trends. Maintains close contact with clients to establish a good rapport. Completes fraud data studies, ad hoc reports and special projects for clients on an as needed basis. Helps manage fraud products and train internal and external clients on fraud tools. Resolves client issues by analyzing situations, making sound recommendations and producing effective and practical solutions.

Essential Responsibilities

  • Manage all aspects of the Fraud Department to ensure the highest quality performance is delivered in an effective and efficient manner
  • Assesses and reviews investigation activity completed on business entities
  • Lead and manages team of fraud data analysts, and provides mentoring and coaching for the analysts
    Empower Fraud Data Analyst team members to handle the daily operations of finding and analyzing fraud trends
  • Focus on optimizing fraud tool utilization to assist in revenue generation from a company perspective and continue fraud mitigation for the client/customer base.
    Generate fraud metrics to show the performance of fraud systems for use in executive reporting
  • Develop and implement effective fraud detection/control strategies designed to mitigate fraud loss for clients while simultaneously minimizing negative impact
  • Maintain close contact with clients through daily interaction
    React in a timely manner to client requests.
  • Be proactive with clients by increasing efficiencies while continuing to deliver the highest level of customer service
  • Manage multiple projects to enhance and optimize fraud strategy systems and tools
    Resolve escalated client issues that cannot be handled by frontline fraud team members
  • Present quarterly Fraud Webinars for clients
  • Actively assist in yearly and mid-year fraud forums for clients

QUALIFICATIONS

  • Bachelor’s degree or higher, in a related discipline and a minimum of 3 years’ management experience
  • In lieu of a degree, a combined minimum of 5 years professional experience in identity/fraud field, including a minimum of 3 years’ management experience
  • Efficient with Tableau or other programs used for analytical insight and presentation
  • Advanced Microsoft Office skills (Excel, Word & PowerPoint) including the use of pivot tables.
  • Must be analytical and solutions orientated
  • ACFE certification is a plus

Experience in Machine Learning & Statistical Modeling is a must.

The Software Engineer will be a member of an awesome, close-knit technology team focused on developing commercial SaaS and machine learning solutions. This person will design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for analytics and deep learning. Implement data ingestion routines both real time and batch using best practices in data modeling

To do this job successfully, you need exceptional skills in statistics and programming. If you have knowledge of data science and software engineering, we’d like to meet you

You will work to enhance existing products as well as develop new products. You will get to work closely with the engineering and implementation teams, product managers, and management throughout the development process. IDology’s applications are developed on Linux using Java (OpenJDK), PHP, MySQL, Python, Apache, Tomcat and other open source tools (the candidate doesn’t have to know all of these technologies).

RESPONSIBILITIES:

  • Collaborate with the Development, Product Management, and Implementation teams to design and plan the delivery of innovative identity verification and fraud detection features.
  • Good Knowledge of math, probability, statistics, and machine learning algorithms.
  • Interface with the Quality Assurance team to ensure bug-free deliverables.
  • Provide input on estimates and progress to Management to ensure timely delivery.
  • Develop and maintain efficient, high-quality web applications using your preferred development tooling and following our SDLC process.
  • Follow secure software development practices, paying particular attention to the OWASP Top 10 Vulnerabilities in web applications.
  • Create and maintain unit/integration test cases using an automated testing tool.
  • Translate business and functional requirements into documented technical specifications.
  • Maintain technical skills and expertise through continuing education and training.
  • Facilitate code reviews, code quality checks, developer integration testing, etc.

REQUIREMENTS:

  • 3+ years of software development experience.
  • Bachelor’s degree or equivalent in a technical discipline or related field.
  • Software development experience using at least one object-oriented language and one scripting language.
  • Experience in object-oriented software development is a must (Java or Python)
  • Experience with Machine Learning & Predictive Analytics is a must
  • Strong verbal presentation and written communication skills.
  • A solid understanding of object-oriented software development patterns, anti-patterns, and best practices.
  • Experience with the entire software development lifecycle from inception to testing to production deployment and maintenance.
  • Experience in UNIX or Linux.
  • Solid grasp of web and back-end application development and troubleshooting.
  • Strong background in algorithms and data structures.
  • Experience working with popular version control tools like git or SVN

 

Preferred but not mandatory requirements

  • Experience developing and maintaining software in a SaaS environment (REST APIs, etc.).
  • Experience with any of the following is a plus: JavaScript, XML, and JSON, HTML, CSS.
  • Experience Python and their libraries, ecosystems, and tooling is a plus.
  • Experience developing data-centric applications such as ETL, Data Warehousing, Data Cleaning, and BI Intelligence.
  • Ability to write build and automation (cron) scripts using tools such as Bash, Ant or Maven (A nice to have, but not required).
  • Ability to manage multiple parallel projects and deliver quality releases on schedule.
  • Problem resolution skills.
  • Can efficiently design and optimize SQL queries.

The Quality Assurance Engineer is responsible for participating in testing of the Product. The position works with management to enhance quality and process standards and to plan and execute effective and efficient test approaches to accomplish on-time and efficient delivery of high-quality software products and/or data as part of our software development methodologies. We are looking for someone with the experience necessary to help create the level of test cases and automated scripts needed to identify issues and analyze bugs reported by our Product and Customer Service teams and document them for review after.

QUALIFICATIONS

  • 3+ years of Quality Assurance Test Engineering experience
  • BS Degree
  • Relevant certifications are a plus but not required

TECHNICAL SKILLS

  • Solid understanding of the software development process
  • Proficiency in Selenium WebDriver
  • Hands on experience Java, which is our automation framework,
  • Hands on experience with SQL.
  • Possesses sufficient knowledge, training and experience in Data Analytics testing is a plus
  • Advanced written and verbal communication skills
  • Basic project management skills
  • Python experience is a plus but not required
  • Manual testing & automation testing experience (load test experiencing is a plus but not required)

RESPONSIBILITIES

  • Develop and execute manual testing for diverse projects to successfully and consistently deliver high-quality software products and services on time, and to specification
  • Work with product managers, technical leads, and subject matter experts to plan and execute functional and system tests
  • Execute, manual test cases/scripts as appropriate in a manner consistent with team standards
  • Report issues and results, researching and identifying root causes as appropriate
  • Ensure that testing addresses requirements as agreed with other stakeholders
  • Maintain industry awareness by evaluating emerging trends/technology
  • Participate in project reviews, ensuring review criteria are defined, and implement procedures for ensuring quality control of project deliverables
  • Participate in continuous improvement initiatives and implementation of best practices.
  • Ensure results of root cause analysis are addressed.

 

The Data Analyst will play an instrumental role in building and providing integrated analysis and ad-hoc reports for our business. This position will help the company through cross-department data analysis, creating visualizations detailing various business aspects of the IDology system in Tableau. They will also support the Operations and Sales Departments through Data Studies and Data Modeling. This individual will be a member of the fast-paced Product Management team. The right person to join our team will be creative, have a strong dedication to quality and be relentlessly curious in their search for data trends and results.

Responsibilities:

  • Create and present quality dashboards
  • Execute ad-hoc queries to rapidly extract information and generate reports
  • Validate report results to ensure they are accurate and complete
  • Apply problem-solving skills to analyze data to result in actionable business improvement recommendations, organize analytic findings into clear, concise written and verbal communications
  • Analyze software performance and client usage
  • Identify problematic areas and conduct research to determine the best course of action to correct the data
  • Analyze and problem solve issues with current customers.
  • Identify, analyze, and interpret trends or patterns in data.
  • Work with Sales team in pre-sales activities to perform correlation studies for prospects.
  • Effective prioritization and management of multiple requests, including often and proactive communications of time-lines, status, and escalations of issues

Requirements:

  • Bachelor’s in Information Management, Computing, Mathematics, Statistics, or related fields
  • 2+ years of data analytics experience including data models, data mining, and the data visualization tool Tableau (or s similar tool).
  • Proven technical skills in data manipulation and analysis with the ability to present complex information and recommendations in a variety of formats and in an understandable and compelling manner.
  • Proven skill-set to write, optimize, and automate SQL queries.
  • Highly proficient in data analysis and report development in the visualization tool Tableau.
  • Proficient in MS Word, Excel, and PowerPoint
  • Exceptional attention to detail with strong analytical and problem-solving abilities
  • Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand with the ongoing sense of curiosity and desire to learn something new.