Work at IDology

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Who We Are

IDology is a customer-driven organization, and our growth and reputation in the industry speak for themselves. We maintain an entrepreneurial approach to everything we do. Our company is structured so that anyone, no matter their role or level of experience, can execute on a good idea. It is a very exciting industry to be a part of, as it is constantly changing and we are always learning.

 

Benefits

Health, Wellness & Compensation: IDology offers competitive compensation packages as well as flexible spending accounts and a 401(k) plan. We also offer several health insurance options so that you can choose a plan that best meets your needs.

Philanthropy: Giving back to the community is a vital part of the IDology culture. Our goal is to promote a culture of caring and to help our employees give back in meaningful ways. In addition to company-wide philanthropic initiatives, IDology employees are entitled to paid time off for volunteer projects of their choice.

Open Positions

IDology is looking to expand its team. If you thrive in a fast-paced environment and want to be part of a dynamic, rapidly growing company, then we want to hear from you.

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Available Opportunities in Atlanta, GA:

The Role

The Director Finance Operations is a hands-on finance position that is responsible for the financial affairs of one of the largest Business Units across GB Group. Reporting to the VP Finance and Administration, this role will be managing the AR, AP, payroll, and general ledger functions and supervising the accounting staff, as well as overseeing the preparation of monthly financial statements. The role offers the potential for future progression.

What you’ll do:

  • Be responsible for coordinating, planning and reporting on financial activities of the Business Units
  • Coordinate and prepare various monthly, quarterly and annual financial reports
  • Responsible for financial audits ensuring all requested information is of high accuracy and delivered timely
  • Responsible for all financial policies and procedures in accordance to GAAP or International Financial Reporting Standards
  • Responsible for all financial records
  • Develops and documents business processes and accounting policies to maintain and strengthen internal controls
  • Responsible for compliance with local, state and federal tax requirements and tax filings working with our external advisors
  • Manages the production of the annual budget and forecasts as well as develops and monitors business performance metrics
  • Hires, trains and retains skilled accounting staff
  • Other duties—as assigned

To help you be successful, we’re looking for:

  • A Certified Public Accountant
  • Experience in public accounting is highly valued
  • Solid communication, technology, analytical and managerial skills

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

Positions open in Atlanta, the Midwest and Texas

​Top Salary, A Great Commission Structure, Full Benefits

IDology is a leader in multi-layered identity verification and fraud prevention solutions and named one of this year’s best and brightest companies to work for.

IDology is looking for a high energy intelligent Software Sales Executive to fill a hunter role within our high growth organization. The Financial Software Sales Executive will identify, build and grow strategic relationships with key decision makers within some of the top 150 Wealth Management, financial services and insurance companies in the US. Expectations for this position include understanding and navigating the sales process in large complex organizations, building and growing a strong pipeline, the ability to learn IDology’s identity verification and fraud solutions, closing enterprise level deals and expanding business within these accounts.

RESPONSIBILITIES

  • Build and develop multi-million dollar pipeline of enterprise level accounts
  • Develop relationships within those accounts and grow the business
  • Forecast new business at a high level of accuracy
  • Learn and develop a deep understanding of IDology solutions
  • Use Salesforce and other internal tools to manage the sales process
  • Monitor sales metrics (e.g. quarterly results and annual forecasts)
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities
  • Continually stay abreast of new product offers, emerging technologies and market drivers.
  • Travel is required to present and develop relationships

REQUIREMENTS

  • Would like position to be based in the Greater Chicago area
  • Bachelor’s degree and 7 to 10 + years of successful sales experience
  • Successful experience selling Financial Technology software solutions within the financial services sector
  • Experience selling to some of the top 150 financial institutions in the United States
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web based sales automation tools
  • Excellent oral and written communication skills
  • Experience with technology and solution based sales
  • Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
  • Experience in fraud and identity is required
  • Highly Motivated drive for success
  • Excellent inter-personal and inter-departmental skills

We are not looking for an attorney to fill this position

IDology (a software technology company) is looking for a Contracts Manager to join our team. Your main duties will be to assist the legal team in the administration, organization, preparation, negotiation, and review of various company contracts, including non-disclosure agreements, master services agreements, and amendments.

A successful Contracts Manager will demonstrate strong organizational skills, excellent grammar, and attention to detail along with the ability to manage multiple projects (including legal research). Our ideal candidate has previous experience with contracts administration, including data entry and establishing organized systems, and is familiar with legal requirements for contract drafting and contract reviews. Ultimately, this person should ensure all contracts conform to applicable law and meet our company standards.

Responsibilities

  • Prepare contracts regarding our software services
  • Support sales team in drafting contracts and seeing contracts through to full execution
  • Manage contracts database, reporting, and filing system and all requisite data entry
  • Oversee due diligence research of new customers
  • Assist legal team in the preparation of SOP(s) and implementation of new legal software
  • Assist attorneys with analyzing potential risks involved with specific contract terms
  • Stay up-to date with legislative changes and coordinate with the legal department as needed
  • Maintain organized system of physical and digital records

Skills

  • Proven work experience (4+ years) as a Contracts Coordinator or Contracts Manager, or relevant role
  • Knowledge of legal requirements involved with contracts
  • Excellent writing skills and grammar
  • Keen attention to detail, with an ability to spot errors
  • Strong analytical and organizational skills
  • Ability to work with varying seniority levels, including staff, managers and external partners
  • Bachelor’s degree is required
  • Additional qualifications in law are a plus but not required

IDology, is seeking a diligent Staff Accountant to join our Finance Team. This role will execute a variety of financial procedures, including maintaining financial records and reports, assisting with month-end and year-end closing tasks, conducting accounts payable and accounts receivable tasks, performing bank and balance sheet reconciliations, recording cash receipts and conducting collection efforts, assisting with daily and weekly revenue reporting, recording general ledger entries, assisting with audit preparation, conducting variance analyses, and ad hoc reporting requests and tasks assigned by senior team members. This position reports to the Accounting Supervisor and will assist as needed with additional requests.

The successful candidate will be a highly motivated go-getter and self-starter, eager to thrive in a fast-pace environment and possess analytical and technical capabilities to support the Finance Team. The ideal candidate will be able to accurately maintain a general ledger and ensure compliance with General Accepted Accounting Principles (GAAP).

Required skills and qualifications:

  • Bachelor’s degree in accounting or finance required
  • At least 2+ years’ experience in accounting
  • Experience with an accounting software platform like Microsoft Dynamics or a similar accounting software platform
  • Working knowledge of GAAP
  • Strong mathematical and analytical skills
  • Good problem-solving and time management skills
  • Excellent communication skills, both written and verbal
  • Highly Proficient in Excel (Intermediate to Advanced skills)
  • Proven ability to handle multiple projects simultaneously
  • Highly organized and detail-oriented
  • Someone that has participated in an accounting software conversion -moving from an older software system to a newer one (preferred but not required)

Experience working at a public accounting firm as well as experience working in the enterprise/corporate sector is desired

The Director of Finance/Accounting is a hands-on finance position that will direct the financial affairs in our company. This role will be managing the AR, AP, payroll, and general ledger functions and supervising the accounting staff, as well as overseeing the preparation of monthly financial statements. The role offers the potential for future progression.

RESPONSIBILITIES

  • Responsible for coordinating, planning and reporting on financial activities of the Business Units
  • Coordinates and prepares various monthly, quarterly and annual financial reports
  • Responsible for financial audits ensuring all requested information is of high accuracy and delivered timely
  • Responsible for all financial policies and procedures in accordance to GAAP or International Financial Reporting Standards
  • Responsible for all financial records
  • Develops and documents business processes and accounting policies to maintain and strengthen internal controls
  • Responsible for compliance with local, state and federal tax requirements and tax filings working with our external advisors
  • Manages the production of the annual budget and forecasts as well as develops and monitors business performance metrics
  • Hires, trains and retains skilled accounting staff
  • Other duties—as assigned

DESIRED QUALIFICATIONS

  • Bachelor’s degree in accounting or finance
  • Seven to ten + years of progressively responsible experience in a similar position
  • Must be a Certified Public Accountant
  • Experience in public accounting is highly valued
  • Solid communication, technology, analytical and managerial skills
  • Experience working at a technology company (a plus but not required).

The Role

Based in Atlanta GA and reporting to the Sales Operations Manager, we are looking for someone with high energy, good organizational skills and a desire to grow within our company. The Sales Development Representative will work closely with our Senior Sales Representatives to help them research and develop prospective customers in the banking, lending, e-commerce, insurance and wealth management sectors.

What you’ll do:

  • Research and develop prospective customers
  • Learn and develop a deep understanding of our solutions
  • Use our internal tools to build new opportunities

How success will be measured

  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities
  • Achieve your monthly sales objectives and goals set forth by your manager.

To help you be successful, we’re looking for:

  • Strong computer and web proficiency
  • Proficient with MS Office
  • Excellent oral and written communication skills
  • Demonstrated ability to take initiative and work independently as well as in a fast-paced team environment
  • Highly motivated drive for success
  • Excellent inter-personal and inter-departmental skills

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Role

We’re seeking a diligent Senior Accountant to join our Finance Team. This role will execute a variety of accounting procedures, including billing, month-end and year-end closing tasks, balance sheet accounts reconciliations, completing audit requests, conducting variance analyses, and ad hoc reporting requests and tasks assigned by senior team members.

The successful candidate will be a highly motivated go-getter and self-starter, eager to thrive in a fast-pace environment and possess technical capabilities to support the Finance Team.

To help you be successful, we’re looking for:

  • Extensive experience in accounting, both public and private
  • Working knowledge of GAAP and IFRS
  • Strong mathematical and analytical skills
  • Good problem-solving and time management skills
  • Excellent communication skills, both written and verbal
  • Proficiency in Excel (Vlookups and pivot tables)
  • Proven ability to handle multiple projects simultaneously
  • Highly organized and detail-oriented
  • Great Plains/Dynamics experience preferred
  • CPA preferred

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Role:

The Software Engineer will be a member of an awesome, close-knit technology team focused on developing commercial SaaS solutions. This position is based in Atlanta, GA and will report to the Director of Software Development.

To do this job successfully, you need exceptional skills in statistics and programming. You will get to work closely with the engineering and implementation teams, product managers, and management throughout the development process.

If you have knowledge of data science and software engineering, we’d like to meet you.

What you’ll do:

This person will design, develop, implement, test, document, and operate large-scale, high-volume, high-performance data structures for analytics and deep learning. Implement data ingestion routines both real time and batch using best practices in data modelling.

How success will be measured

  • Create and maintain unit/integration test cases using an automated testing tool.
  • Enhance existing products as well as develop new products

To help you be successful, we’re looking for:

  • 3+ years of software development experience. (We are open to interviewing candidates with less than 3 years of experience).
  • Software development experience using at least one object-oriented language (Java or C#)
  • Strong verbal presentation and written communication skills.
  • Experience in UNIX or Linux.
  • Solid grasp of web and back-end application development and troubleshooting.
  • Strong background in algorithms and data structures.
  • Experience working with popular version control tools like git or SVN
  • Good Knowledge of math, probability, statistics, and machine learning algorithms.
  • Interface with the Quality Assurance team to ensure bug-free deliverables.
  • Provide input on estimates and progress to Management to ensure timely delivery.
  • Develop and maintain efficient, high-quality web applications using your preferred development tooling and following our SDLC process.
  • Translate business and functional requirements into documented technical specifications.
  • Maintain technical skills and expertise through continuing education and training.
  • Facilitate code reviews, code quality checks, developer integration testing, etc.

Preferred but not mandatory skills

  • Experience with JavaScript, XML, JSON, REST & APIs, (A nice to have skill, but not required)
  • Experience developing data-centric applications such as ETL, Data Warehousing, Data Cleaning, and BI Intelligence (A nice to have skill, but not required
  • Ability to write build and automation (cron) scripts using tools such as Bash, Ant or Maven (A nice to have skill, but not required).
  • Can efficiently design and optimize SQL queries. (A nice to have, but not required)
  • Web development experience using HTML, CSS (A nice to have skill, but not required)

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Role

As the Customer Success Specialist, you will serve on the front line for support of our clients, the face of IDology. We are looking for a Customer Success Specialist who has a genuine love of supporting SaaS clients, problem solving, training, and analyzing data. If you are described as a proactive, detail oriented, problem-solver that thrives in a fast-paced work environment, then we would love to hear from you.

What you’ll do:

  • Receive and resolve customer calls, emails, and support tickets via online tracking system.
  • Thoroughly document support tickets with customer correspondence to show issue history.
  • Provide basic level troubleshooting to clients regarding concerns with technical issues and reconciliation of accounts.
  • Ability to identify when escalation is needed and document troubleshooting steps that were taken to ensure proper escalation to the appropriate department.
  • Perform training remotely on our SaaS for clients for new solutions and enhanced solutions.
  • Assist with the presentation of monthly results to ensure proper data analysis and recommendations based on those findings
  • Perform ad hoc customer service-related tasks or projects as necessary
  • Availability to be on call after normal work hours. Normal work hours are Monday – Friday 9:00 a.m. – 5:30 p.m. EST

To help you be successful, we’re looking for:

  • Experience in a consulting or help desk type environment is a plus
  • Strong telephone presence and excellent written and verbal communication skills
  • Ability to provide courteous and empathetic support while following company rules and guidelines
  • Possess sense of urgency and ability to ask appropriate probing questions to ensure you understand the complete nature of a request
  • Proactive, detail-oriented, problem-solver who is committed to accuracy and can effectively handle stress in difficult situations
  • Experience troubleshooting minor technical issues, and knowledge of smart phones / mobile apps
  • Strong work ethic, punctuality and attendance, and willingness to speak honestly with management and other members of the team
  • Basic computer skills (including Word, Excel, Outlook) and knowledge of Jira and SalesForce

What’s in it for you?

You’ll be working in a high growth industry with some of the biggest brands and customers, globally. We also offer competitive compensation packages such as flexible spending accounts, a 401(k) plan and several health insurance options so you can choose a plan that best meets your needs.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Role

The Customer Success Manager is a client-facing role who ensures customer success by delivering ongoing guidance for our identity verification solutions after the sales cycle has been completed. In this role, you will be the key point of contact for our customers, helping to maximize the value they receive from our solutions, cultivating successful long-term partnerships. The role manages top tiered customers and/or key accounts in close collaboration with the internal teams. Serve as a proactive trusted advisor to deeply understand our customers and their needs. You will be required to present quarterly business reviews based upon deep analysis of your client’s trends and make appropriate recommendations.

What you will be doing

  • You will work closely with our largest enterprise customers to understand how they work, their business challenges, paint the art of the possible through IDology, and mentor them on how to personalize Slack to communicate, collaborate and work more effectively.
  • Understand the motivation, business drivers, strategic goals and desired business outcomes for your portfolio of large enterprise customers
  • You will lead a cross-functional partnership across your named customer(s) and IDology and identify new ways our platform can differentiate them in the market.
  • You will craft joint customer success plans that include agreed upon scope, shared metrics, user engagement, sophistication of usage, adoption plans, timelines, communication, and eliminates barriers to customer advocacy and expansion.
  • Facilitate training with customers on best known practices, new solutions, and latest product innovations.
  • Facilitate Executive Business Reviews with economic decision makers and IDology stakeholders, where we celebrate shared successes, and course correct where necessary.
  • Maintain high levels of engagement across a broad group of customers, with an emphasis on customer appreciation and advocacy
  • Tier 1 troubleshooting of SaaS
  • Serve as a mentor and coach to others on the Customer Success Team
  • Contribute to the library of customer success assets (customer references, case studies) and thought leadership (methodology, point of view, white papers)

What you should have

  • You are passionate about the future of work, and positively impacting the working lives of people in large organizations
  • This is a demanding role that requires strong leadership, committed priority management and high emotional intelligence.
  • You are an excellent teammate who has a consistent record of excelling in fast-growing environments and taking initiative!
  • Relevant work experience in customer-facing customer success, account management or strategic consulting roles. SaaS experience preferred
  • Experience implementing and supporting large scale technology solutions at Fortune 500 companies
  • Consider program management a strength and have experience using joint sponsorship to execute against deadlines within a complex organization
  • You have a passion for building trust and communicating with a broad range of partners: C-Suite, senior executives, business owners, IDology administrators, developers, and day-to-day users of the software
  • Experience in an enterprise solution sales environment and ability to partner with account executives in development and closure of

What’s in it for you?

You’ll be working in a high growth industry with some of the biggest brands and customers, globally. We also offer competitive compensation packages such as flexible spending accounts, a 401(k) plan and several health insurance options so you can choose a plan that best meets your needs.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Role

We’re looking for an Account Executive (Inside Sales) to fill a hunter role within our high growth organization. The sales executive will identify opportunities for our identity verification and fraud solutions with new prospective customers. In addition, this role will also focus on selling additional products to a set of named existing customers. Expectations for this position include understanding and navigating the sales process, building and growing a strong pipeline, deep knowledge of IDology’s solutions and closing new business.

Responsibilities:

  • Build and develop strong pipeline of prospective customers
  • Develop relationships within those accounts and grow the business
  • Forecast new business at a high level of accuracy
  • Learn and develop a deep understanding of IDology solutions
  • Use Salesforce.com and other internal tools to manage the sales process
  • Monitor sales metrics (e.g. quarterly results and annual forecasts)
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities

Requirements:

  • Position is based in Atlanta, GA
  • Successful experience selling SaaS based solutions
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web based sales automation tools
  • Excellent oral and written communication skills
  • Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
  • Highly motivated drive for success
  • Excellent inter-personal and inter-departmental skills
  • Experience with mobile and fraud solutions a plus

What’s in it for you?

You’ll be working in a high growth industry with some of the biggest brands and customers, globally. We also offer competitive compensation packages such as flexible spending accounts, a 401(k) plan and several health insurance options so you can choose a plan that best meets your needs.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.

The Team

Our Employee Experience Team is central to the success of the business. We are building a culture of engagement; something which our CEO champions every day. We want to be known for having ‘the best and most engaged’ people in the industry. This role reports to the Senior Talent Attraction Manager, Laurie, and sits within the Talent Team of 4, covering Talent Attraction and Development.

The Role

You will be helping to ensure our organisation attracts the best and most engaged candidates across the US, in line with agreed business priorities. Currently, we’re located in Georgia, California and New York.

You’ll partner with hiring managers and HR Business Partners to deliver a best in class recruitment service which includes providing specialist advice, support and challenge to drive recruitment at pace and to a high standard.

What you will do

Provide end to end support to hiring managers when they have a vacancy they are recruiting for, including:

  • Advising on appropriate sourcing methods to attract a diverse pool of candidates
  • Shaping selection criteria and methods
  • Managing the internal candidate pipeline and process
  • Direct sourcing candidates
  • Pipelining agreed priority areas
  • Managing agency partnerships and negotiating with new suppliers
  • Ensure that attraction tools, programs and processes are applied consistently whilst recommending improvements that simplify process and improve stakeholder / customer experience
  • Implement new attraction initiatives that enhance team performance and candidate experience

To enable you to be successful, we’re looking for

  • A deep specialist knowledge in recruitment/ talent attraction and relevant tools/systems
  • Extensive experience as in house recruiter
  • Understanding the recruitment landscape and latest trends to inform business decisions
  • The ability to hire across a broad spectrum, from experienced professionals to early talent
  • Used to working in partnership, using influence rather than formality to drive results
  • Experience advising teams on how to effectively assess candidates
  • The ability to provide constructive feedback at each stage of the recruitment process, providing an excellent candidate journey
  • Established sourcing experience including social networks, CV banks and other relevant channels
  • Experience attracting diverse candidates
  • Experience benchmarking salaries
  • Exposure to working across different geographies, time zones and cultures

What’s in it for you?

We have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference and everyone has something to contribute.

Next steps

If you’re interested, please apply or if you’d like to hear more about the role and benefits then contact laurie.booth@gbgplc.com. We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.