Work at IDology

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Who We Are

IDology is a customer-driven organization, and our growth and reputation in the industry speak for themselves. We maintain an entrepreneurial approach to everything we do. Our company is structured so that anyone, no matter their role or level of experience, can execute on a good idea. It is a very exciting industry to be a part of, as it is constantly changing and we are always learning.

 

Benefits

Health, Wellness & Compensation: IDology offers competitive compensation packages as well as flexible spending accounts and a 401(k) plan. We also offer several health insurance options so that you can choose a plan that best meets your needs.

Philanthropy: Giving back to the community is a vital part of the IDology culture. Our goal is to promote a culture of caring and to help our employees give back in meaningful ways. In addition to company-wide philanthropic initiatives, IDology employees are entitled to paid time off for volunteer projects of their choice.

Open Positions

IDology is looking to expand its team. If you thrive in a fast-paced environment and want to be part of a dynamic, rapidly growing company, then we want to hear from you.

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Available Opportunities in Atlanta, GA:

Corporate Attorney

RESPONSIBILITIES

  • Draft, negotiate, and manage business-to-business SaaS contracts and other commercial agreements, such as vendor and partner agreements
  • Negotiate data privacy and security requirements impacting IDology’s technology
  • Support Sales team to close new opportunities by negotiating non-standard agreements efficiently; communicate openly with Sales team on deal structure and contract negotiations
  • Ability to balance legal and business risk during negotiations
  • Primary contact for drafting and implementing new and updated agreement templates
  • Support contract administrator with vendor management
  • Work closely with internal (Sales; Executive Management) and external customers related to contracts; respond to internal contract inquiries and provide internal business partners contract details
  • Review and advise on non-standard terms to ensure compliance with company and regulatory requirements
  • Review escalated Nondisclosure Agreements (NDAs) negotiations.
  • Assist in the management of contract documentation flow, approvals, and reporting consistent with internal processes.
  • Conduct training of personnel on various legal and compliance topics
  • Research, evaluate and advise management on recent or prospective changes in laws and regulations.
  • Counsel on applicable laws and risk mitigation strategies

REQUIREMENTS

  • 3 + years of professional experience in-house with a corporation
  • The candidate must have Juris Doctor degree from an accredited law school and current, active Georgia Bar license.
  • Practical experience in SaaS licensing negotiations with a solid knowledge of commercial and contract law and revenue recognition principles; knowledge of complex legal issues in technology contracts
  • Proficient in handling topics such as privacy, security, and data protection in the commercial contract context
  • Passion for technology, closing deals and supporting Sales
  • Ability to coordinate effectively with different teams within the organization and gain trust and confidence with personnel at different levels
  • Strong grasp of business environment and commitment to understanding technology; provide legal as well as practical advice within the appropriate business context
  • Excellent analytical and critical-thinking skills
  • Strong communication skills, both written and verbal, at any level of an organization
  • Excellent organizational skills; highly detail-oriented
  • Must be customer focused and possess: ability to accurately document and report findings to a limited audience
  • Ability to work independently and prioritize multiple, often competing deliverables while managing expectations and meeting deadlines
  • Proficient computer skills, Microsoft Office Suite (Word and Excel)

Contract Administrator

RESPONSIBILITIES

  • Processing new Software-as-a-Service agreements for review and approval through various departments and with Corporate Counsel; distributing multi-departmental notifications as required of contracts and changes to existing contracts.
  • Creating, updating and organizing contract files (electronically and hard copy).
  • Work closely with Corporate Counsel to track and follow up on customer credentialing.
  • Assisting with correspondence follow-up and vendor interactions
  • Work with Internal and External Customers related to contracts
  • Maintain a system to identify and track contract requirements and non-standard terms to ensure compliance
  • Monitor all contract deadlines and conditions to ensure timelines are kept
  • Processing Nondisclosure Agreements (NDAs) for review, assist with redlining, coordinate for signatures, follow up for fully executed copy and updating NDA database and file accordingly.
  • Participates in negotiating and modifying standard NDAs and assists in negotiating and modifying non-standard NDAs.
  • Interprets and implements established policies, procedures, and standard practices to develop proactive plans to ensure contract activities achieve desired objectives and timetables. Update existing documentation for changes in processes.
  • Manage templates for, and a database of, Master Services Agreements and NDAs.
  • Respond to internal contract inquiries; provide internal business partners contract details
  • Collaborate with Sales and Management to manage priority list of documents in legal review and contract negotiation
  • Create pricing amendments and renewals/extensions based on available contract templates
  • Provide general support and assistance to Corporate Counsel

REQUIREMENTS

  • Bachelor’s degree (BA or BS) in business administration, law, or related field
  • 1-2 years of contract administrator and/or paralegal experience
  • Excellent analytical and time-management skills, with ability to work well in a fast-paced environment and prioritize tasks
  • Strict adherence to company guidelines, compliance laws, and legal requirements
  • Strong communication skills, both written and verbal
  • Excellent organizational skills
  • Highly detail-oriented
  • Must be customer focused and possess: (1) the ability to follow policy and procedures as well as detailed instructions; (2) ability to accurately document and report findings to a limited audience; and (3) good interpersonal skills to effectively interact with all levels of employees/management/customers.
  • Ability to work independently or in a team environment is essential
  • Proficient computer skills, Microsoft Office Suite (Word and Excel)

DESIRED

  • Advanced degree in business, law, or related field preferred
  • Experience negotiating Nondisclosure Agreements
  • Experience creating contract templates in Word and software solutions, such as AssureSign

Inside Sales Representative

RESPONSIBILITIES

  • Hunt to generate new sources of revenue via business development activities, including prospecting via phone/ email/ social media channels.
  • Develop a comprehensive and aligned business development plan
  • Identity, develop, recommend, and implement sales strategies for new target accounts and markets
  • Demonstrate IDology’s software solution in detail, define applications, and articulate key benefits for targeted account applications

REQUIREMENTS

  • 2+ years of proven success selling and over achieving annual quotas.
  • Experience selling SaaS or hosted solutions to a wide variety of business domains.
  • Must have demonstrated success working in fast paced environments and with high growth organizations
  • Must be a self-starter, fast learner, adaptive to change and possess the business acumen to articulate benefits of IDology’s identity verification and fraud prevention services for potential partner applications
  • Ability to independently and aggressively identify new prospect opportunities in the assigned targeted markets and accounts, and drive them to closure
  • Consultative selling and training and experience
  • Experience in selling fraud prevention, risk, compliance, security software solutions and tools is a plus
  • 4 year Degree is a plus
  • Travel as needed
  • Experience using Salesforce CRM is required

Sales Executive – Wealth Management/Insurance

IDology, a leader in multi-layered identity verification and fraud prevention solutions and named one of this year’s Best and Brightest Companies to Work for® in Atlanta, is looking for a high energy intelligent sales executive to fill a hunter role within our high growth organization. The Wealth Management/ Insurance Sales Executive will identify, build and grow strategic relationships with key decision makers with the top 100 Wealth Management and Insurance companies in the US. Expectations for this position include understanding and navigating the sales process in large complex organizations, building and growing a strong pipeline, deep knowledge of IDology’s identity verification and fraud solutions, closing enterprise level deals and expanding business within these accounts.

RESPONSIBILITIES

  • Build and develop multi-million dollar pipeline of enterprise level accounts
  • Develop relationships within those accounts and grow the business
  • Forecast new business at a high level of accuracy
  • Learn and develop a deep understanding of IDology solutions
  • Use Salesforce and other internal tools to manage the sales process
  • Monitor sales metrics (e.g. quarterly results and annual forecasts)
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities
  • Continually stay abreast of new product offers, emerging technologies and market drivers.
  • Travel is required to present and develop relationships

REQUIREMENTS

  • Would like position to be based in Atlanta, GA
  • Bachelor’s degree and 5 -10 years successful sales experience
  • Successful experience selling Fintech SaaS solutions within financial services selling to the top 100 financial institutions in the US
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web based sales automation tools
  • Excellent oral and written communication skills
  • Experience with technology and solution based sales
  • Demonstrated ability to take initiative and work independently as well as in a fast paced team environment
  • Experience in fraud and identity is required
  • Highly Motivated drive for success
  • Excellent inter-personal and inter-departmental skills

Sales Development Representative

IDology, a leader in multi-layered identity verification and fraud prevention solutions and named one of this year’s best and brightest companies to work for® in Atlanta, is looking for someone with high energy, good organizational skills and a desire to go into sales. The SDR will identify and create opportunities for our sales reps focused in banking, lending and e-commerce. Expectations for this position include researching new prospective leads, working with solutions sales reps to identify new target companies, and generating meetings with prospects for the solutions sales team.

RESPONSIBILITIES

  • Research and develop prospective customers
  • Reach out to those leads and generate an initial meeting
  • Learn and develop a deep understanding of IDology solutions
  • Use Salesforce.com and other internal tools to build new opportunities
  • Attend all company sponsored training sessions and apply learned techniques and new products to sales opportunities

REQUIREMENTS

  • Position is based in Atlanta, GA
  • Bachelor’s degree
  • Strong computer and web proficiency including experience with Word, Excel and Salesforce.com or other web based sales automation tools
  • Proficient with MS Office
  • Excellent oral and written communication skills
  • Demonstrated ability to take initiative and work independently as well as in a fast-paced team environment
  • Highly motivated drive for success
  • Excellent inter-personal and inter-departmental skills

Software Engineer

SUMMARY

Developer will be a member of a small team focused on developing and deploying commercial Web services. Projects will involve enhancing existing products and developing new products built on the Java/JEE platform. Our applications are developed using Apache, Tomcat, MySQL, and Spring.

RESPONSIBILITIES

  • Collaborate with Product Management team to create innovative identity verification and fraud detection services
  • Interface with Quality Assurance team to ensure bug-free deliverables
  • Provide input on estimates and progress to Project Manager to ensure timely delivery
  • Develop and maintain efficient, high-quality web applications using your preferred IDE and following our SDLC process
  • Follow secure software development practices, paying particular attention to the OWASP Top 10
  • Create and maintain unit/integration test cases using our in-house automated testing tool

REQUIREMENTS

  • 5+ years of software development experience
  • 2+ years’ experience with Java
  • 2+ years’ experience with XML
  • 2+ years’ experience with SQL
  • Excellent written communication skills

DESIRED

  • Bachelor’s degree, in a technical discipline or related field
  • 10+ years of software development experience
  • Experience writing and deploying Web services
  • Ability to write build scripts with Ant
  • Experience working with an MVC framework like Spring (preferred), Struts, or Webwork
  • Experience working with PHP

Client Solutions Consultant

The Client Solutions Consultant will be on the front-line of communications with customers, advising solutions to their application needs. This is a customer-facing role with the ideal candidate being personable, intuitive, highly technical and analytical with an outgoing personality. The CSC should also have the ability to build a strong rapport with customers while providing user training and solutions for client support requirements.

RESPONSIBILITIES

  • Configuring client business objectives to meet technical requirements.
  • Manage technical integration interaction and provide ongoing support.
  • Troubleshooting systems and performance issues over the phone, email, and web.
  • Analyze software performance and client usage to provide a holistic view of client data.
  • Assume pre and post sales activities by managing relationships directly with customers installing or integrating our services.
  • Contribute to customer use of software documentation and training materials.
  • Provided product training and support to customers.
  • Provide 24X7 on call support, as needed.

REQUIREMENTS

  • Bachelor’s Degree with 3+ years’ experience in Account Management / Client Solutions / Customer Support experience in a technical environment.
  • 2+ years data analysis and reporting experience.
  • Highly skilled in Excel.
  • Analytical mindset with the ability to quickly digest a problem and identify a solution.
  • Experience with analytical software tools such as Tableau. Tableau experience, highly preferred.
  • Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
  • Strong analytical, oral, written, organizational and multi-tasking skills.
  • Excellent problem solving and critical thinking skills.
  • Highly motivated, independent worker with an entrepreneurial spirit and a strong comfort level in embarking on unfamiliar tasks; must be a quick learner.
  • Travel – under 10%.

DESIRED

  • Bachelor’s Degree in Computer Science or IT related field, highly preferred.
  • Previous experience working in a Technology company.
  • Experience in Customer-facing account role.
  • Software Implementation / Installation experience.

Implementation Specialist

The Implementation Specialist/Consultant is responsible for assisting new and existing customers with the implementation of IDology SaaS products, while promoting a positive customer experience. Accountability in this role is focused on the successful launch and “go-live” of customer implementations.

Someone in this role is considered to be a trusted advisor who is responsible for guiding the customer through the process of software implementation. This position serves as liaison between IDology and the customer in order to promote customer success.

Works on multiple software consulting projects as assigned, focusing on the analysis of the customer’s business goals, objectives and needs.

RESPONSIBILITIES

  • Analyzes customers’ business requirements and objectives; develops a plan to meet customers’ business needs.
  • Ensure solutions meets specifications and the customer specific operational workflows. Assist in addressing gaps between the software solution and the customer’s business needs.
  • Leads onsite and remote sessions with customers in order to configure, train, and test the software and the associated processes.
  • Provides consulting services related to use of software applications such as business process review, planning sessions, setup, testing, readiness assessment, data import/conversion, custom report needs, and documentation.
  • Support IDology Sales Team with training and/or other implementation-related needs
  • Ability to quickly develop and maintain a high level of knowledge of divisional software products and remain expert on current product knowledge both from an internal and from a user perspective.
  • Effectively applies broad, in-depth, and up-to-date knowledge of pertinent project management, technical, business, and professional issues.
  • Ability to build rapport quickly and become a trusted advisor for the customer.
  • Consistently and effectively leads diverse projects and project teams. Consistently leads project teams in a supportive role providing guidance, direction, and feedback.
  • Willingness and ability to quickly master training and presentation skills.
  • Strong initiative, customer-service orientation and commitment to insuring timely, quality solutions to customer issues.
  • Effectively develops and uses a systematic approach to analyze and solve problems. Acts proactively to anticipate risks and seeks to mitigate them before they occur. Visualizes the big picture and effectively identifies key issues and designs harmonious and effective solutions.
  • Well-organized, self-directed team player. Remains open to others’ ideas and exhibits willingness to try new things.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback. Effectively presents and explains information to various group sizes and levels of knowledge.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.

REQUIREMENTS

  • Bachelor’s Degree with 3+ years of experience working in Client Solutions/Customer Support environment.
  • 2+ years data analysis and reporting experience.
  • Ability to assist with solution integrations that need to run via API.
  • Proficient in Microsoft Windows and Office
  • Experience with analytical software tools such as Tableau.
  • Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
  • Ability to manage a high volume of clients at any given time.
  • Knowledge of SDK, API, and web service integrations.
  • Strong analytical and problem-solving skills.
  • Highly motivated, independent worker with an entrepreneurial spirit and a strong comfort level in embarking on unfamiliar tasks; must be a quick learner.
  • Good working knowledge of networking
  • Travel – under 10%

DESIRED

  • Some software programming experience, specifically working with APIs; Highly preferred.
  • Bachelor’s Degree in Computer Science or IT related field.
  • Previous experience working in a Technology company
  • Experience in Customer-facing role.
  • Software Implementation / Installation experience

Fraud Data Analyst

The Fraud Data Analyst will be on the front-line of reviewing client transactions and activity. This is a consultative role with the ideal candidate being personable, intuitive and analytical with an outgoing personality and the ability to build a strong rapport with customers and colleagues.

RESPONSIBILITIES

  • Identify, analyze, and interpret fraud-like trends or patterns in data.
  • Analyze customer data to identify key insights and trends.
  • Report trends and findings to executive team and to the client.
  • Provide expertise to manage, manipulate, and analyze data and report results.
  • Analyze software performance and client usage.
  • Maintain and improve existing data analysis tolls and reports.
  • Identify problematic areas and conduct research to determine the best course of action to correct the data.
  • Analyze and problem-solve issues with current customers.
  • In collaboration with others, interpret data and develop recommendations based on findings.
  • Create and present quality dashboards.
  • Generate routine and ad hoc reports.

DESIRED SKILLS

  • Bachelor’s degree or higher.
  • CFE or obtaining a CFE.
  • Highly motivated and independent worker who is not shy at tackling tasks they do not immediately understand.
  • Strong analytic, oral and written communication skills.
  • Must have professional phone skills, a proactive mindset and be able to articulate technical problems effectively.
  • Able to work to project deadlines both effectively and efficiently.
  • Experience with Tableau, SQL or other analytic software tools preferred.
  • Technical expertise regarding data models and database design development.
  • Advanced skills in Excel.
  • Knowledge of statistics.
  • Experience in data mining techniques and procedures and knowing when their use is appropriate.
  • Ability to present complex information in an understandable and compelling manner.
  • Previous data analyst experience preferred.
  • Strong internal and external customer service and professionalism skills with the ability to work in a flexible environment and adapt to change.
  • Must have a passion for data and analytics.

Mobile Application Developer

Developer will be a member of an awesome small technology team focused on developing commercial Mobile Apps and SDKs(IOS and Android). Projects will involve enhancing existing products and developing new products built on the IOS and Android Platforms. As the Mobile App Developer, you will work closely with the engineering teams, product managers, and management to develop new product offerings and improve existing Mobile Apps for IDology clients. Our applications are developed using IOS, Xcode, Swift, Android, and Android Studio.

RESPONSIBILITIES

  • Collaborate with Product Management team to create innovative identity verification and fraud detection services.
  • Interface with Quality Assurance team to ensure bug-free deliverables.
  • Provide input on estimates and progress to Project Manager to ensure timely delivery.
  • Develop and maintain efficient, high quality Mobile Apps using your preferred tools and following our SDLC process.
  • Follow secure software development practices, paying particular attention to the OWASP Top 10 Vulnerabilities in web applications.
  • Create and maintain unit/integration test cases using our in-house automated testing tool.
  • Translate business, and functional requirements into documented technical specifications.
  • Maintain technical skills and expertise through continuing education and training.
  • Facilitate code reviews, code quality checks, developer integration testing, etc.

REQUIREMENTS

  • 2+ years of professional software development experience
  • 2+ years developing production mobile applications
  • Strong communication and customer interaction skills
  • Solid understanding of mobile UI design and best practices, application architecture principles
    (client-side scripting, web service tiers, database storage, caching, etc).
  • Strong knowledge of Mobile App environments
  • 2+ years of experience developing native applications for iOS devices (iPhone, iPad, iTouch, etc.) using Test Flight, Cocoa Framework, Swift, or Objective C 2.0.
  • 2+ years of experience developing native applications for Android devices
    (Galaxy S7 and S8, Galaxy Tab, HTC Desire 626, etc.) using Android Studio, Java.
  • 2+ years developing software with an OO language (Java, C++, etc.)
  • 2+ years working with SQL (Oracle, MS SQL, MySQL, etc).

DESIRED

  • Bachelor’s degree in a technical discipline or related field.
  • 3+ years of software development experience.
  • 2+ years developing web applications in popular languages such as PHP and Python.
  • Familiarity with a SaaS environment (REST APIs, etc.)
  • Familiarity with Ant or Maven scripts.
  • Strong expertise in development on the iOS or Android platforms.
  • Experience working with an IOS and Android development environments.
  • Ability to manage multiple parallel projects and delivering quality releases on schedule.
  • Solid grasp of web and back-end application development.
  • Experience with troubleshooting Mobile Apps.
  • Problem resolution skills.
  • Familiarity with UNIX or Linux (is a plus).
  • Familiarity with SQL queries.