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Customer Based Authentication

Know Your Customer Rules – How Much Do You Already Know?

When conducting business online or over the phone, it is a top priority for companies....

Enhancing Knowledge Based Authentication with Customer Data

Fraudsters continue to develop new techniques designed to gain access to products and services utilizing....

With International Business Comes International Complications

In today’s growing global economy, an organization’s customer base is no longer simply regional or....

Finally…FFIEC Guidelines Update Is Issued

After almost 6 months the long anticipated FFIEC guidelines update has been issued. And as....

Will the new FFIEC guidelines do away with Shared Secrets?

Let’s hope so.  For awhile this blog has relayed the dangers of using shared secret....

IN THE NEWS

BALANCING CUSTOMER EXPERIENCE WITH FRAUD PREVENTION IN THE CONTACT CENTER

By Chris Luttrell, COO, IDology Contact Center Pipeline

NEW RESEARCH

study cover image

SECOND ANNUAL CONSUMER DIGITAL IDENTITY STUDY