IDology’s comprehensive identity verification solutions help you maintain compliance and protect your organization. Our solutions can be applied to various industries to deter fraud, detect money laundering or terrorist activity, and meet compliance standards and regulations.
The California Consumer Privacy Act (CCPA), which goes into effect in January 2020, increases the privacy rights of California residents, households, and even devices. The Act stipulates that consumers have rights over how their personal information is collected and shared by businesses. It also adds additional protections for children. Learn more about CCPA and how identity verification can help you stay in compliance.
TCPA Compliance with ExpectID® Number Verification
Calling and texting customers is an effective way for businesses to communicate important information with their customers. Today’s challenge is making sure the person you’re contacting has given consent, as required by the Telephone Consumer Protection Act (TCPA).
IDology’s TCPA compliance solution, ExpectID Number Verification, verifies phone numbers in advance, confirming that the number you have on file matches the customer you want to contact.
FFIEC Compliance with ExpectID® IQ and ExpectID® Customer-Based Authentication
In 2011, the Federal Financial Institutions Examination Council (FFIEC) issued a supplement to its 2005 Authentication in an Electronic Banking Environment guidance to address the risk of account takeover. The supplement states that banks should no longer consider “shared secret” challenge questions (i.e. static knowledge-based authentication) to be an effective risk mitigation technique.
IDology’s out-of-wallet solutions, ExpectID IQ and ExpectID Customer-Based Authentication, help financial institutions meet the FFIEC compliance guidelines and can be deployed as part of the online account access process or within the contact center to prevent account takeover.
Red Flag Compliance with ExpectID®
To protect consumers and businesses from identity theft, the Fair and Accurate Transactions Act of 2003 (FACTA) was amended to require banks and creditors to develop an Identity Theft Prevention Program to combat identity theft on new and existing accounts.
IDology’s identity verification solutions are specifically designed to detect fraud, including identity theft. Use ExpectID and our layered solutions to find identity discrepancies, detect multiple fraudulent access attempts, and more. Combine with ExpectID IQ for dynamic KBA questions, or ExpectID Secure OTV for one-time passcode links, to authenticate access attempts.
NACHA Compliance with ExpectID®
The National Automated Clearing House Association (NACHA) maintains risk management procedures to govern the use of the Automated Clearing House (ACH) network. These rules are used to ensure that the ACH network is efficient, reliable, and secure for its members. Because the ACH network uses a batch process, there is a risk of high fines or worse for NACHA members that submit bad information.
IDology’s identity verification solutions, such as ExpectID, are based on real-time verification, giving you the power to shut down suspicious transactions before they hit the ACH network.
COPPA Compliance with ExpectID® Age
The Children Online Privacy Protection Act (COPPA) was enacted to protect the privacy of children under the age of 13. The law requires businesses to have parental consent before collecting or using any information on persons under the age of 13.
IDology’s age verification solution, ExpectID Age, quickly confirms age and identity for COPPA compliance. ExpectID IQ, IDology’s dynamic knowledge-based authentication (KBA) solution, fulfills the requirements for obtaining verifiable parental consent (VPC) under COPPA.
CIP and OFAC Compliance with ExpectID® PA
The 2001 USA PATRIOT Act was enacted in an effort to combat terrorism by freezing finances that could be used to threaten our country. Under Section 326 of this law, financial institutions are required to implement a Customer Identification Program (CIP) as well as comply with the economic and trade sanctions enforced by the Office of Foreign Assets Control (OFAC).
IDology’s CIP/OFAC compliance solution, ExpectID PA, checks if a submitted name is listed on any government watch lists of known or suspected terrorists. Combine with ExpectID for identity verification, and you have a powerful and complete solution for USA PATRIOT Act compliance.
IDology’s products and solutions provide quick judgment as well as configurable risk metrics for our determination.
– Patrick C., Manager of Compliance/Regulatory. Leading Technology Company.
Implementation & Configuration
Effectively fighting fraud is a group effort. IDology’s Consortium Fraud Network amplifies real-time fraud intelligence between companies and across industries, giving you the power to leverage the fraud mitigation efforts of every IDology customer. A combination of machine learning and human intelligence work together to detect repeat transaction attempts across the network or flag specific attributes associated with known fraud.
We couldn’t say we improve the verification process if we made it difficult to deploy any of our identity solutions. Depending on which solutions and delivery methods you select, you could have our identity verification and authentication solutions up and running in a matter of minutes or just a few days, without large upfront costs. Potential delivery methods include: web portal access, API integration, and batch uploads (delivery methods vary by solution—contact us for more information).
With criminals attempting new tricks every day, being able to quickly meet the rapidly changing fraud landscape is a necessity. That’s why IDology offers easy-to-use, completely customizable technology. Our unique, on-demand identity verification and authentication solutions offer point-and-click flexibility so that you can change rules and settings within the system whenever you want, 24/7, without burdening your IT team. With IDology, you manage the identity verification process from start to finish.