TCPA Compliance

Stay Compliant with ExpectID® Number Verification

Consumers have numerous options for how they wish to interact with businesses. The mobile channel has increasingly become the most popular way to contact consumers, whether it is for relaying account information, confirming transactions, or even for promotional purposes.

Today’s challenge is confirming the consumer has given consent to be contacted at their mobile number, as required by the Telephone Consumer Protection Act (TCPA). Mobile numbers present a unique challenge because they are frequently recycled and reused. This can be problematic when you are trying to contact your customers. ExpectID Number Verification verifies phone numbers in advance, confirming that the number on file matches the customer you want to contact.

Learn more about how ExpectID Number Verification and how it can help with TCPA compliance by watching this webinar co-hosted by OLA.

Implementation & Configuration

Effectively fighting fraud is a group effort. IDology’s Consortium Fraud Network amplifies real-time fraud intelligence between companies and across industries, giving you the power to leverage the fraud mitigation efforts of every IDology customer. A combination of machine learning and human intelligence work together to detect repeat transaction attempts across the network or flag specific attributes associated with known fraud.

We couldn’t say we improve the verification process if we made it difficult to deploy any of our identity solutions. Depending on which solutions and delivery methods you select, you could have our identity verification and authentication solutions up and running in a matter of minutes or just a few days, without large upfront costs. Potential delivery methods include: web portal access, API integration, and batch uploads (delivery methods vary by solution—contact us for more information).

With criminals attempting new tricks every day, being able to quickly meet the rapidly changing fraud landscape is a necessity. That’s why IDology offers easy-to-use, completely customizable technology. Our unique, on-demand identity verification and authentication solutions offer point-and-click flexibility so that you can change rules and settings within the system whenever you want, 24/7, without burdening your IT team. With IDology, you manage the identity verification process from start to finish.