Consumers have numerous options for how they wish to interact with businesses. The mobile channel has increasingly become the most popular way to contact consumers, whether it is for relaying account information, confirming transactions, or even for promotional purposes.
Today’s challenge is confirming the consumer has given consent to be contacted at their mobile number, as required by the Telephone Consumer Protection Act (TCPA). Mobile numbers present a unique challenge because they are frequently recycled and reused. This can be problematic when you are trying to contact your customers. ExpectID Number Verification verifies phone numbers in advance, confirming that the number on file matches the customer you want to contact.
Learn more about how ExpectID Number Verification and how it can help with TCPA compliance by watching this webinar co-hosted by OLA.