Global Fraud Report: 9th Edition
Customer Experience and Fraud Prevention in the Age of Artificial Intelligence
With 52% of businesses reporting an overall increase in fraud across mobile, online, contact center and in-person channels, it is clear that detecting and deterring fraud without negatively impacting the customer experience is a strategic consideration for effective digital identity verification.
New data from our 9th Edition analyzes the latest global fraud trends and explores how enterprising fraudsters have joined forces and are applying new technology, such as Generative AI, to fuel the fire of common tactics.
Download IDology’s Global Fraud Report: 9th Edition for data insights, including:
- The (new) most important feature businesses consider when choosing an identity verification solution
- How emerging technologies like generative AI fuel familiar fraud tactics
- Why 70% of companies plan to increase investments in mobile in the next 12 months
- Strategies to fight back against the surging cost of fraud while building better customer journeys and driving revenue
