ExpectID Name to Phone Match helps you deter fraud by ensuring the submitted name matches the full name of the person on the account for the submitted phone number. This is an easy way to validate an identity and a phone number in real time — think of it as caller ID for businesses.
Through a quick, unobtrusive process, ExpectID Name to Phone Match gives you the confidence to confirm customer identities and phone numbers — from cell phone numbers to landline telephone numbers — with technology that minimizes friction and improves the customer experience. This advanced phone number matching solution can be combined with ExpectID for a deeper identity assessment of your customers.
ExpectID Name to Phone Match is Just One Piece of the Identity Verification Puzzle
The ability of an online identity verification service to process and approve customers quickly and without friction is the key to competitive success. At IDology, our ExpectID platform provides a multi-layered process that is capable of accessing thousands of data sources and high-powered search engines containing billions of public records — including a person’s name, phone number with area code, address, and more — to instantly validate identities while also providing predictive, intelligent personal information around that identity. This allows businesses to make quicker and smarter decisions on whether to approve, deny, or escalate customer verification.
ExpectID’s identity proofing process is so fast and seamless that it happens without interruption to the transaction and without customer interaction. To help ensure an excellent customer experience, ExpectID is capable to verify identities using just the customer’s name and address, so your customers will be comfortable with the amount of information they are required to share.
For additional information about how our name-to-phone number matching process integrates into our other digital identity verification solutions by clicking here.
Verifying Customers with ExpectID
How Identity Verification Works With ExpectID:
- Basic customer information is submitted into the ExpectID search engine.
- ExpectID returns a result, including any ID verification discrepancies.
- The returned identity is analyzed by a deep set of fraud detection layers to help minimize risk.
- Depending on the results, the transaction can be approved, failed, or escalated for additional verification through ExpectID IQ, ExpectID Scan Verify, or ExpectID Secure OTV.
Why Partner With IDology for Identity Verification Solutions?
IDology is the trusted leader in digital identity verification and authentication since 2003. We specialize in providing innovative identity solutions combined with fraud prevention tools for businesses and organizations operating in digital environments. When you partner with IDology as your identity verification service provider, we monitor and halt fraudulent activity while also helping companies drive revenue, decrease costs, and meet compliance regulations for companies across multiple industries.
Digital Fraud Continues to Rise
Over half of companies we interviewed reported that fraud attempts at their organizations have increased over last year.
Consumers Have High Expectations
More American consumers than ever before feel it is the responsibility of companies to protect their personal information from data breaches and fraudsters.
Consumers Demand Security
More American consumers prefer that the process of opening a new account be secure (88%) rather than fast (57%).
Implementation & Configuration
Effectively fighting fraud is a group effort. IDology’s Consortium Fraud Network amplifies real-time fraud intelligence between companies and across industries, giving you the power to leverage the fraud mitigation efforts of every IDology customer. A combination of machine learning and human intelligence work together to detect repeat transaction attempts across the network or flag specific attributes (Are they using a spammy phone number? Do they use an Android or iPhone smartphone? Where are they located?) associated with known fraud.
We couldn’t say we improve the verification process if we made it difficult to deploy any of our identity solutions. Depending on which solutions and delivery methods you select, you could have our identity verification and authentication solutions up and running in a matter of minutes or just a few days, without large upfront costs. Potential delivery methods include: web portal access, API integration, and batch uploads (delivery methods vary by solution—contact us for more information).
With criminals attempting new tricks every day, being able to quickly meet the rapidly changing fraud landscape is a necessity. That’s why IDology offers easy-to-use, completely customizable technology for identity and phone number verification and authentication solutions. Our unique, on-demand identity verification and authentication solutions offer point-and-click flexibility so that you can change rules and settings within the system whenever you want, 24/7, without burdening your IT team. With IDology, you manage the phone number verification process from start to finish.