The success or failure of a company may be decided by bottom lines and revenue, but it is the quality of products and overall customer satisfaction that turns an ordinary business into a respected industry leader. At IDology, our objective is to help our customers find innovative technology solutions to combat difficult and critical identity protection concerns so that their business can thrive. Through continuous and open communication with our customers, we have developed identity verification techniques for businesses, financial groups, governments, healthcare institutions, and other organizations, to help our clients and their customers operate in a safe and effective environment.
Who We Are
We are a customer-driven organization that is dedicated to delivering innovative ID and age verification solutions as well as a collaborative fraud prevention platform. We help our customers implement streamlined processes that, in turn, boost relationships with their customers while also guarding privacy.
What Is Our Purpose?
Knowing why we are in the customer verification business will give you a sense of our passion for and dedication to the fight against fraud. What is our purpose at IDology? There are four main elements to why we do, what we do:
- Driving Customer Acquisition and Revenue – This is done by improving the efficiency, effectiveness, and accuracy of ID verification processes. By providing multiple methods to approve legitimate customers as well through enabling dynamic escalation to various levels of verification based on risk, IDology customers are able to locate and validate more new customers without friction.
- Stopping Fraud – IDology acts as a collaborative hub for monitoring and stopping fraud.
- Protecting People’s Identities – Through widespread data breaches, fraudsters have gained access to legitimate customer information which is then used to commit fraud. With IDology, customers can ensure that “John Smith” is actually “John Smith” and not a fraudster using his information – in turn, protecting John Smith’s identity from fraud.
- Guarding Privacy – We help organizations gain confidence that good customers are getting through and that fraud is kept out. This helps build trust with an organization and protects privacy.
How Is This Achieved?
IDology is constantly innovating in order to stay ahead of rapidly changing fraud trends. By maintaining direct connections with our customers, we are able to respond and adapt to emerging concerns both quickly and effectively. Our system comes with built-in collaboration tools to promote industry-wide growth. However, at the end of the day, it is all about providing businesses with a solution that helps them achieve their goals by safely and effectively validating customer identities and improving their overall experience.
IDology recently launched a new Leadership Video where CEO, John Dancu, explains why we really do, what we do. Check it out now: