New On-Demand Features Allow Complete Customization and Control of Knowledge-based Authentication Process
ATLANTA – July 9, 2007 – IDology Inc., a leading provider of age and identity verification solutions, today announced it has released Version 5.5 of its ExpectID product suite. This release provides clients with complete customization and control over the entire knowledge-based authentication (KBA) process, which uses multiple-choices questions to verify someone is who they claim in customer not present environments like the Internet or a call center.
The ExpectID Version 5.5 release gives clients the ability to modify their identity proofing solution differently for web and portal versions to meet the diverse needs of these separate delivery methods. Among the customization features is using different question wording on the web versus the portal and being able to overwrite question text to present questions in any Latin alphabet language such as Spanish, French, or Italian. And to address the growth of Spanish as a first language in the United States, IDology already translated its questions into Spanish making it easier and quicker for clients to deploy a multi-language solution.
“Our goal is to provide customer choice by enabling our clients with the ability to manage and change their identity proofing system as they need” said John Dancu, CEO and President of IDology Inc. “This release further increases our dominant position for delivering fraud solutions that give clients total control of the authentication process from start to finish.”
Unlike other identity and age verification solutions in the market, the ExpectID system gives client-assigned administrators the ability to access and customize system configuration settings as often as needed. All of the features released in Version 5.5 are managed through the IDCenter, the company’s on demand, real-time change management tool.
“There is a different dynamic involved when using KBA questions in a call center versus on the web,” said Dancu. “Businesses today are operating in a Google-world and have come to expect the convenience on-demand services provide. By enabling total control of the KBA process, our clients are able to better manage their fraud prevention for these different environments.”
The ExpectID suite of solutions is currently available. Contact IDology at info@IDology.com or 866-520-1234 for pricing information.
ExpectID is a real-time technology solution that verifies someone’s identity without requiring sensitive information, such as a social security number or driver’s license. Other solutions based on the ExpectID platform include ExpectID Age and ExpectID IQ. ExpectID Age instantly verifies someone’s age and is recognized as the industry standard in the age verification space. ExpectID IQ provides a higher level of verification based on knowledge-based authentication which uses intelligent, multiple-choice questions to confirm someone is who they claim to be. All of the ExpectID solutions are designed to easily work together or stand alone; giving businesses the freedom and flexibility to choose what is needed as quickly as the demands of their business change.
IDology, Inc (www.idology.com) provides real-time technology solutions that verify an individuals identity and age while maintaining consumer privacy and building trust through the responsible use of data. Our proprietary product ExpectID(tm) validates individuals using as little information as name and address. And our industry leading ExpectID Age confirms someone’s age in customer not present environments. Through our patent pending process and advanced technology engine businesses can enable knowledge-based authentication to verify customers without alienating them or being labor intensive on their business. IDology helps its customers drive revenue, reduce costs and prevent fraud. For more information contact info@IDology.com.