Published February 13, 2018
CHARLOTTE, N.C. – Zenmonics, an IDC Fintech 100 company and global provider of an omnichannel platform that supports all channels in a financial institution, today announced the latest update of channelUNITED®, as well as a strategic partnership with Atlanta-based IDology; a leader in smart, multi-layered identity verification and fraud prevention.
channelUNITED is the only market-available solution to enable digital transformation across all engagement points including consumer online and mobile, banker sales and servicing, teller, account origination and kiosk. This update provides enhanced features for both the consumer self-service and banker assisted applications, and includes new features for the ABA-endorsed account origination solution, consumer application and banker application. In addition, customers and bankers can take advantage of new interfaces that have been optimized to reduce activity time, driven by Zenmonics’ usability lab program that continually runs throughout the year and provides insights from both customer and banker user segments.
IDology’s ExpectID platform brings Zenmonics’ clients the ability to deliver a friction-free, consumer-friendly identity verification experience to legitimate customers. ExpectID is the premier identity verification and fraud prevention platform that employs multiple smart layers that evaluate identity attributes across a spectrum of location, activity and other data elements to seamlessly locate and greenlight legitimate customers while detecting and deterring fraud. Through multiple integrated anti-fraud innovations, including IDology’s collaborative fraud network, this partnership gives Zenmonics’ clients a true plug-and-play option, as well as the configuration flexibility to rapidly address changing fraud schemes and meet business requirements.
Through partnerships with innovative banks, channelUNITED is now a Docker-enabled application, helping clients to easily deliver scalable, high-performing cloud security deployments within the industry leading Amazon Elastic Container Service (Amazon ECS). Financial institutions can now benefit from the latest Amazon Web Services (AWS) infrastructure that provides high-elasticity environments for cloud-based hosting.
Zenmonics also recently expanded its channelUNITED partner ecosystem by aligning with IDology to further enhance its open banking API with customer verification and ID scanning capabilities.
“As financial institutions increasingly embrace digital, particularly for account opening, we’re excited that this partnership can bring Zenmonics customers peace of mind with a solution that detects and deters sophisticated and constantly shifting fraud schemes, as well as make account opening effortless and positive for legitimate customers,” said John Dancu, chief executive officer of IDology.
“Our customers and the market continue to drive us to excel in delivering the only open standards, core agnostic platform that spans all enterprise channels to enable true digital transformation,” said Riaz Syed, chief executive officer and founder of Zenmonics. “Our channelUNITED platform and partner ecosystem is uniquely positioned to solve the challenges that financial institutions are facing.”
IDology provides real-time technology solutions that verify an individual’s identity and age for anyone conducting business in a consumer-not-present environment to help drive revenue, decrease costs, prevent fraud and meet compliance regulations. Founded in 2003, IDology offers a solution-driven approach to identity verification and fraud prevention that ultimately helps increase customer acquisition and improve the customer experience. IDology has developed an innovative and on-demand technology platform that allows customers to control the entire proofing process and provides the flexibility to make configuration changes that are deployed automatically—without having to rely on internal IT resources or IDology’s customer service so businesses can stay ahead of the fraud landscape while maintaining compliance. For more information, visit www.IDology.com or call 866-520-1234.
Charlotte, N.C.-based Zenmonics is a global provider of omnichannel software that supports all channels in a financial institution on a single platform. Zenmonics’ channelUNITED® platform is the leading open standard, omnichannel platform that can be deployed with any core system and spans all self-service and assisted channels to enable complete digital transformation. Zenmonics is committed to transforming the financial industry to ensure financial institutions stay continuously engaged with their customers. To learn more, visit www.zenmonics.com.
See the original press release here.