Contact Center Fraud: Mapping Identity Verification to Your Customer’s Journey

Often ignored in the fight against fraud, contact centers have become increasingly vulnerable to attacks. In this whitepaper, we discuss how you can deliver a timely, positive experience and foster trust among your callers, without placing your business at a higher risk.

Filed Under: White papers

IN THE NEWS

5 LESSONS ABOUT CONSUMER IDENTITY IN THE MOBILE ERA

By Michael Moseser for PaymentsSource

June 12, 2019

NEW RESEARCH

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SECOND ANNUAL CONSUMER DIGITAL IDENTITY STUDY