Prevent fraud, patient mismanagement and costly errors
Healthcare providers strive to offer high-quality care and treatment to vulnerable patients, but the patient experience is often marred by complexity and inefficiency. While technology has helped to modernize healthcare, it has also introduced new risks and data privacy concerns that, if not properly addressed, can impact care and cause compliance headaches. The healthcare industry is also a frequent target of fraud that’s costly for both providers and patients and is an unneeded distraction for healthcare professionals that really want to focus on treating patients.
27% of medical claim denials are due to patient registration. Starting with clean and valid data is critical to prevent healthcare fraud, patient mismanagement and costly claims from errors.
Hundreds of hospitals, clinical labs, specialty care centers, pharmacies, medical and dental practices, mental health providers and agencies rely on our software and hardware each and every day. Spanning processes like Know Your Patient, new patient enrollment, telehealth, secure access to patient and prescription portals and visitor management, we help healthcare providers offer a modern, convenient patient experience without compromising security and privacy.
How we help
Modernize patient identity verification
Automated data and image intake of government-issued IDs and medical insurance cards to speed up registration and prevent costly errors. Simply scan IDs to directly populate your PMS/EMR/EHR application in seconds. Capture IDs online or in-person and in the same step apply 50+ forensic tests that authenticate IDs in seconds to catch expired, stolen and forged and tampered with IDs.
Provide more assurance against fraud
Automate identity verification with an advanced layer of biometric protection to ensure the identity holder is genuinely present and better detect fraud with a simple ID to selfie face match utilizing the leading tech for 1:1 face matching algorithms and passive liveness testing to catch presentation attacks, image spoofing, photo substitutions and deepfakes. Solutions are NIST tested and iBeta compliant with Presentation Attack Detection (PAD) Level 1 & 2 awards.
Access more identity data
Verify and affirm identities using a wealth of authoritative public and private data sources— beyond credit data— like address, date of birth, tax ID information, IP and geolocation, device fingerprint, email address and more.
Utilize omnichannel solutions
Establish trust and modern experiences wherever your patients are, deployable in or out of an office via desktop scanners, self-service kiosks, mobile devices and apps.
IDology’s products and solutions provide quick judgment as well as configurable risk metrics for our determination."