Prioritize risk management and customer experience
Criminals are constantly sourcing new techniques to gain unauthorized access to sensitive information and financial accounts, and protecting against fraud doesn’t stop after a customer is successfully onboarded. From onboarding to authentication and reverification, forward-thinking companies are taking a multi-layered security approach to reduce risk of financial losses, while minimizing disruption to the customer experience.
IDology takes a flexible and dynamic approach to authentication with solutions that can be easily adapted based on the perceived risk of a transaction, empowering you to stay compliant and secure even as the threat landscape evolves. Our wide range of fully-integrated authentication and reverification solutions support different levels of risk in a way that is secure, scalable and customer friendly.
How we help
Acquire more customers and establish trust in seconds
Offer an easy, rapid document authentication process that auto-captures identity documents across channels, extracts data and images, and verifies their authenticity— leveraging one of the industry’s largest identity document libraries.
Boost identity assurance with step-up authentication
Step-up authentication is a first line of defense in combatting fraud during new account opening and provides an added layer of security during high-risk transactions. We escalate the right customer at the right time, close the gap on hard-to-identify, thin-file individuals, reduce abandonment rates and keep more customers in the pipeline for conversion.
Make reverification frictionless
Reverification processes minimize the risk for common transactions like account changes or wire transfers by providing a higher level of identity assurance. Quickly reverify identities and prevent fraudsters from accessing accounts with stolen identity data in a way that doesn’t needlessly inconvenience customers with biometric verification.
Build trust with new and returning customers
Create an added layer of security to authenticate new and returning customers by delivering a secure link which cannot be spoofed or intercepted by a third party and requires minimal customer effort for faster access to your services.