Reduce friction and maximize conversions
When activating a new account, resetting a forgotten password or providing access to sensitive information, identity authentication plays a critical role to ensure the customer is who they claim to be—and not a criminal using stolen identity data to comprise synthetic identities that slip past risk detection systems.
IDology makes it easy to integrate our solutions into your workflows, with the option to dynamically escalate to other methods of verification without alienating customers in the process. Boost your identity assurance with our reliable, secure and non-intrusive solutions to confirm an individual’s identity.
How we help
Enhance your KBA
Unlike ‘static’ KBA solutions which use less-sophisticated predefined questions, we leverage dynamic ‘out-of-wallet’ questions generated in real-time from a wealth of non-credit data sources. The questions are less intrusive and more relevant/easier for customers to answer—but harder for fraudsters to game.
Replace your KBA/passwords
Using an advanced layer of biometric protection with 1:1 facial recognition match and passive liveness testing, you can quickly and effectively combat identity fraud, with secure authentication that is as simple as taking a selfie.
Improve fraud detection
Use a wide range of real-time data to make it more difficult for fraudsters to successfully impersonate someone else while improving accuracy. Fine-tune security questions, escalation points, frequency and outcomes to match your distinct customer types and use cases without requiring IT resources.