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IDology

Smarter, Multi-Layered Identity Verification

  • Solutions
    • ExpectID® Platform
    • Identity Verification
      • Data Verification
      • Document Authentication
      • Selfie ID Verification
      • Dynamic KBA
    • Regulatory Compliance
      • KYC
      • KYB
      • Sanctions Screening
      • Transaction Monitoring
    • Fraud Management
  • Use Cases
    • Onboarding & New Account Opening
    • Age Verification
    • KYC Compliance
    • Digital Identity
    • Step-Up Authentication & Reverification
    • KBA Enhancement or Replacement
  • Industries
    • Finance, Banking, Payments & Fintech
    • Lending
    • Insurance
    • Cryptocurrencies
    • Gaming, Gambling & Lottery
    • Government & Border Control
    • Healthcare
    • Retail, Sharing Economy & Telcos
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USE CASE

KBA Enhancement & Replacement

Replace outdated KBA methods with innovative solutions that streamline workflows, securely verify users and provide a higher level of assurance.

Talk to a trust expert

Reduce friction and maximize conversions

When activating a new account, resetting a forgotten password or providing access to sensitive information, identity authentication plays a critical role to ensure the customer is who they claim to be—and not a criminal using stolen identity data to comprise synthetic identities that slip past risk detection systems.

IDology makes it easy to integrate our solutions into your workflows, with the option to dynamically escalate to other methods of verification without alienating customers in the process. Boost your identity assurance with our reliable, secure and non-intrusive solutions to confirm an individual’s identity.

How we help

Enhance your KBA

Unlike ‘static’ KBA solutions which use less-sophisticated predefined questions, we leverage dynamic ‘out-of-wallet’ questions generated in real-time from a wealth of non-credit data sources. The questions are less intrusive and more relevant/easier for customers to answer—but harder for fraudsters to game.

Replace your KBA/passwords

Using an advanced layer of biometric protection with 1:1 facial recognition match and passive liveness testing, you can quickly and effectively combat identity fraud, with secure authentication that is as simple as taking a selfie.

Improve fraud detection

Use a wide range of real-time data to make it more difficult for fraudsters to successfully impersonate someone else while improving accuracy. Fine-tune security questions, escalation points, frequency and outcomes to match your distinct customer types and use cases without requiring IT resources.

Solutions

Dynamic KBA

Leverage dynamic questions generated in real-time from a wealth of non-credit data sources.

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Data Verification

Verify and affirm identities using a wealth of authoritative public and private data sources.

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Document Authentication

Authenticate government-issued IDs online or in-person with 50+ forensic tests in seconds.

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Selfie ID Verification

Ensure the identity holder is genuinely present with ID + selfie face match and liveness test.

View solution

Ready to see how IDology can help your business?

Let's talk
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  • Solutions
    • ExpectID®
    • Identity Verification
    • Data Verification
    • Document Authentication
    • Selfie ID Verification
    • Dynamic KBA
    • KYC/AML Regulatory Compliance
    • Know Your Customer (KYC) & Anti Money Laundering (AML)
    • Know Your Business (KYB)
    • Sanctions Screening
    • Transaction Monitoring
    • Fraud Management
  • Use Cases
    • Onboarding & New Account Opening
    • Age Verification
    • KYC/AML & Regulatory Compliance
    • Digital Identity
    • Step-Up Authentication & Reverification
    • KBA Enhancement & Replacement
  • Industries
    • Finance, Banking, Payments & Fintech
    • Lending
    • Insurance
    • Cryptocurrencies
    • Gaming, Gambling & Lottery
    • Government & Border Control
    • Healthcare
    • Retail, Sharing Economy & Telcos
    • Travel, Hospitality & Entertainment
    • Automotive & Transportation
  • Insights
    • Blog
    • Content Library
    • News
  • IDology
    • Company
    • Deployment
    • Partners
    • Careers
    • Policies
    • Contact Us & Support
  • FedRAMP
  • NIST
  • CIRQ
  • SOC 2
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