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IDology

Smarter, Multi-Layered Identity Verification

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    • ExpectID® Platform
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IDENTITY VERIFICATION

Dynamic KBA

Leverage Knowledge-Based Authentication questions, generated in real-time from a wealth of non-credit data sources, to verify identities, strengthen security and deter fraudsters.

Talk to a trust expert

Confidently verify new identities and authenticate existing ones

Verifying and approving customers quickly and without friction is key. Dynamic Knowledge-based authentication (KBA) establishes trust, whether it’s to open a new account or reset a forgotten password. Not all KBA solutions are equal. Unlike ‘static’ KBA solutions which use less-sophisticated predefined questions, IDology uses dynamic out-of-wallet questions generated in real-time from a wealth of non-credit data sources.

A cybersecurity solution that asks consumers a series of multiple-choice questions unique to each individual, dynamic KBA provides a simple and non-intrusive way to verify and authenticate customers with confidence. Security questions based on credit data, for example, that ask about a person’s credit report, banking or mortgage activity, are difficult to answer. That’s because the answers aren’t memorable, which can negatively impact the customer experience. Questions based on demographic data, such as nearby street names, are more relevant and easier for consumers to recall the correct answers— but are harder for fraudsters to game.

Use dynamic KBA as a primary means of identity verification or for step-up authentication during high-risk situations based on your specific business requirements. Replace outdated KBA methods with our enhanced solution to streamline workflows, securely verify users and provide a higher level of assurance.

Why choose IDology

Enhance customer satisfaction

Deliver highly relevant security questions based on non-intrusive demographic data that customers are more comfortable with, so they can more easily recall the correct answers.

Optimize on-demand decisioning

Fine-tune security questions, escalation points, frequency and outcomes to match your distinct customer types and use cases—without IT resources and with the option to escalate.

Improve fraud detection

Use a wide range of real-time data to generate multiple-choice questions that are different each time, making them more secure and less vulnerable to social engineering fraud attacks.

Automate step-up authentication

Easily integrate KBA into your customer experience with the option to automatically escalate to other methods of verification without alienating customers in the process.

Other Identity Verification solutions

Data Verification

Verify and affirm identities using a wealth of authoritative public and private data sources.

View solution

Document Authentication

Authenticate government-issued IDs online or in person with 50+ forensic tests in seconds.

View solution

Selfie ID Verification

Ensure the identity holder is genuinely present with ID + selfie face match and liveness test.

View solution

Know Your Customer (KYC)

Ensure you’re always confident that you know the identity of your customers.

View solution

Ready to see how IDology can help your business?

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  • Solutions
    • ExpectID®
    • Identity Verification
    • Data Verification
    • Document Authentication
    • Selfie ID Verification
    • Dynamic KBA
    • KYC/AML Regulatory Compliance
    • Know Your Customer (KYC) & Anti Money Laundering (AML)
    • Know Your Business (KYB)
    • Sanctions Screening
    • Transaction Monitoring
    • Fraud Management
  • Use Cases
    • Onboarding & New Account Opening
    • Age Verification
    • KYC/AML & Regulatory Compliance
    • Digital Identity
    • Step-Up Authentication & Reverification
    • KBA Enhancement & Replacement
  • Industries
    • Finance, Banking, Payments & Fintech
    • Lending
    • Insurance
    • Cryptocurrencies
    • Gaming, Gambling & Lottery
    • Government & Border Control
    • Healthcare
    • Retail, Sharing Economy & Telcos
    • Travel, Hospitality & Entertainment
    • Automotive & Transportation
  • Insights
    • Blog
    • Content Library
    • News
  • IDology
    • Company
    • Deployment
    • Partners
    • Careers
    • Policies
    • Contact Us & Support
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  • NIST
  • CIRQ
  • SOC 2
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