Capturing revenue and retention with secure friction-free onboarding in a changing world isn’t easy.
Firms around the world are challenged with securely locating and approving new legitimate digital customers with minimal effort and friction while deterring ever-sophisticated fraud schemes and maintaining increasing levels of compliance.
Now, COVID-19 is creating massive upheaval to global human behavior, business practices, data patterns, and criminal fraud. Rapid changes in daily life and explosive adoption of digital services by consumers of all ages have resulted in data chaos and upended the identity verification solutions configured from legacy models and assumptions. As a result, enterprises must view and understand novel shifts in their customer data, rework assumptions and meanings, and adjust systems to higher levels of sophistication.
Only IDology can do this.
Without visibility into data intelligence, consortium data, the option to create and customize scoring engines combined with hands on support, human fraud expertise, and machine learning, some firms are left to depend only on restrictive and masked score-based identity proofing models. Notably, numerical returning “Black boxes” that fail to offer data intelligence visibility and instead apply common engine logic across multiple customers and industries. This shortcoming also causes compliance risks as paper trails and decisioning logic (e.g. CCPA data rights requests), are less traceable and incomplete.