Knowledge Based Authentication (KBA) – Out-of-Wallet Questions

Quickly being able to confirm someone is who they claim to be ultimately leads to faster purchase approvals, a better customer experience and quicker revenue for you. The key is to do this without increasing your costs or putting your customer’s identity at risk.

We offer two knowledge-based authentication (KBA) solutions, both based on an out-of-wallet questions process, that businesses can use to establish trust with their consumers and then maintain this trust throughout the entire customer lifecycle. Use them individually, or together, to expand your out-of-wallet authentication capabilities.

  • ExpectID IQ – verify consumers and generate out-of-wallet KBA questions based on IDology’s data sources
  • ExpectID Enterprise  – create custom out-of-wallet KBA questions using internal proprietary data behind your firewall