Blog

With International Business Comes International Complications

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In today’s growing global economy, an organization’s customer base is no longer simply regional or even national – it is international. With the expansion of a company’s potential customer base comes a significant opportunity for customer acquisition and business growth. However, this expansion also brings with it a unique set of challenges as well as [...]

Our New Solution that Automates and/or Replaces Manual Document Review Processes

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At IDology, we are extremely pleased this week to announce the launch of our new ExpectID Scan and ExpectID Scan Verify solution. Check out our press release on the launch by clicking here. This solution was really developed out of a need from our customers – to automate that “last mile” of the verification process, [...]

Age Verification – Why Simply Verifying Age is No Longer Enough

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It’s no secret – cases of identity theft and fraud continue to make headlines every single day. Because of this, it becomes more important than ever for organizations to protect customer privacy, deter fraud and meet compliance regulations. Additionally, when it comes to age restricted commerce (especially in a customer-not-present environment), protecting our youth and [...]

The Constantly Evolving Battle Against Fraud

Fraud Prevention

There is no doubt – the battle against fraud is constant and evolving. Fraud can be a devastating crime for many innocent victims. It can also be a very complex issue to fight. Identity theft alone has become a big business with the number of malicious programs written to steal your information growing rapidly as [...]

The Tax Deadline is Looming…and Tax Scams Rising. Protect Yourself Today.

Tax Infographic - Identity Theft

The deadline to file your taxes is fast approaching which means the fraudsters are on the prowl to steal your identity and your tax return. The Internal Revenue Service recently released its annual “Dirty Dozen” tax scam list. This “Dirty Dozen” listing records a variety of common scams taxpayers can encounter throughout the year. However, [...]

Meeting Compliance with Advanced Identity Processes

Use Identity Verification to Meet Compliance

Meeting compliance regulations… What does that really mean?  Well, compliance can have different meanings depending on the organization. According to Wikipedia, in general, compliance means “conforming to a rule, such as a specification, policy, standard or law.” Regulatory compliance “describes the goal that corporations or public agencies aspire to achieve in their efforts to comply [...]

The Expanding Under and Unbanked Market – How to Verify Thin Files

What is a thin file? A thin file is basically just that – the “file” or information on a particular individual is thin or rather, lacking sufficient credit history. Typically, this could mean that the individual is young, as they have not had enough time to build a true credit history or they are New-In-Country, [...]

Most Effective Use of Identity Verification in a Call Center Environment

Why did customers choose IDology?

Identity verification solutions are just as important in a call-center environment as they are online. Delivering a satisfying customer experience on the phone can be a make-or-break opportunity for many organizations. Whether companies are dealing with new or existing customers, if they trust you today, they will do business with you tomorrow. However, as incidences [...]

Identification Verification on Steroids – the Business Challenges Addressed

Business Needs Identity Verification Addresses

Are your customers who they say they are? That is the fundamental question asked by companies of all sizes who do business in a customer-not-present environment. However, mapping a person’s online identity to their real life identity is a lot more complex than it may seem – especially when the goal is to not only [...]

How do Risk Managers utilize Identity Verification?

Risk Management

Organizations have long followed a variety of risk management practices in order to keep costs down, protect their business from fraud and maintain compliance with an assortment of different rules & regulations including CIP (Customer Identification Program) and Know Your Customer (KYC) rules. With the advance of technology giving businesses the ability to complete an [...]