Custom out-of-wallet questions

Ask Out-of-Wallet Questions Based On Your Internal Data

You have a ton of valuable data on your customers. Until now, there was no easy way to systematically use this information in your authentication process. Now you can take advantage of the powerful capabilities of a dynamic KBA solution using data that is more relevant to your business and a lot safer for your customers.

It’s time to ditch the weak security of shared secret questions such as “What’s your mother’s maiden name?” or “What’s the name of your favorite pet?” It’s time for the next generation in KBA.

Like our ExpectID IQ solution, ExpectID Enterprise is a knowledge based authentication (KBA) solution that uses multiple choice questions to verify someone is who they claim to be. The main difference is in what data is used to generate KBA questions.

ExpectID Enterprise gives you the ability to custom write and generate your own questions using proprietary data behind your firewall, while still taking advantage of the expertise and analytical power of IDology’s ExpectID IQ solution. None of your customer data is ever shared with us, giving you unlimited capabilities for creating unique, relevant questions without infringing on your customer privacy policies.

Safer and easier than using static shared secret questions which can be socially engineered or hard for consumers to remember, ExpectID Enterprise works with ExpectID IQ to provide you with a complete end-to-end authentication solution for building and maintaining trust with your customers.

How ExpectID Enterprise Works:

ExpectID Enterprise allows you to keep all customer data behind your firewall while leveraging the power of IDology’s on-demand, software as a service question technology. Data is never exposed or shared. Installation of IDology’s Question Generation Application (QGen App) is required and can be easily downloaded through our IDCenter.

Because ExpectID Enterprise is based on our ExpectID IQ product, you will enjoy many of the same features and functionality and then some.

ExpectID Enterprise Benefits:

Provides complete privacy protection on your consumer data
Replaces shared secret questions with a safer authentication method
Ability to provide unique, relevant questions to your consumers
Leverage the technology benefits of a SaaS KBA solution
Use internal proprietary data behind your firewall to generate questions
Gives a complete end-to-end authentication solution to verify new and existing customers when combined with ExpectID IQ